Find Luxury Hotels in Mesquite, TX

"Yes it welcoming to pets "

"The hotel was nice and convenient. It had weird smells throughout the hotel. But overall a good hotel to stay at for a quick trip. "

"Hotels.com stated room came with balcony but when i arrived front desk said that hotels.com advertised incorretly. No balcony room showed was booked by reference number. Hotel staff was rude when helping me about issue. "

"Clean room, excellent shower, wonderful staff, and great food!"

"Dissatisfied does not even begin to describe my experience at this Embassy. I frequent Embassy brand on a regular basis. By far, this has been the most unpleasant and disorganized encounter ever. It began at check in when there was uncertainty the room was ready. The room not fully cleaned nor smelled fresh. I never received housekeeping after multiple requests and assurance the messages were passed on. It was impossible to get fresh linens; I literally used the same washcloth for 3 days! The heating/air unit only blew cold air regardless of temperature I selected. I was freezing most of the time. If you name it, I feel it went wrong during this stay! The parking garage is terrible and does not feel safe. The breakfast was subpar- the omelettes were just thrown together. Besides the front desk customer service, the staff have horrible attitudes, they were not friendly or welcoming- especially the bartenders. I’m in total shock that this is Embassy. NOBODY SEEMS TO LIKE WORKING HERE OR HOW TO FAKE IT! I have high expectations for Embassy and this location went below the bar. I do not foresee staying at this location again in the future."

"Overall, the building is quite old. It’s clean but shows signs of use over time. Not giving it 5 stars because they did not perform room service one of the days and when we went to the front desk, they stated that you have to request it in advance and it’s not done automatically which is not true at all (they later confirmed that the room service was in fact supposed to be done unless explicitly stated not to as with a do not disturb sign)."

"Customer Service was excellent room very clean also quiet "

"Clean rooms not pets and nice staff. "

"Staff was very helpful and accommodating "