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"What an unexpectedly seamless stay! There was a shuttle bus that met us at the Shinkansen station that took us to the Onsen. When we arrived, we were ushered to a comfortable lobby for check-in. The bellman showed us the entire hotel and onsen, and walked us through our kimonos and slippers. Lovely breakfast, lovely rooms, lovely Onsen... and another free shuttle back to the Shinkansen station. We will definitely return! "

"Very good, very limited English. The villa we stayed in was perfect. The hot spring water was wonderful."

"食事場所に照明が当たらず、心地よく食事ができなかったことが残念です。"

"Its a "romance hotel," which I didn't realize until I got there, so I was naturally confused when I entered the front door as there is no reception desk just 4 buttons you can press to select your room type and a phone. I stood around confused for long enough that a nice employee saw me confused on a security camera and came to help. When I entered my room there is a credit card machine, and other amenities for your stay, including the "romantic" items available for use. It was an unusually...

"Great stay!"

"Very nice hotel, loved the breakfast"

"We really enjoyed our stay. The room was a good size, quiet, and the beds were very comfortable. The hotel was in a great location very near the train station and it was also walkable restaurants, shops and parks. "

"It was a nice pleasant stay."