"The entire experience surpassed our expectations. The hotel and grounds were beautiful. Our room with the private onsen was definitely worth it. The staff was very attentive. "
"Loved the size of the property and living space for 6 people, the quality of the amenities (including private natural onsen!), and the overall gorgeous views. Seriously an amazing place to visit. すごかったです！"
"Beautiful hotel with picturesque outdoor baths and variety of indoor baths and sauna. Huge buffet for breakfast and dinner with variety of Asian food and some western choices."
"If you are a non-smoker, do yourself a favour and skip this place. The hotel uses central air conditioning and the rooms on the non-smoking floor (level 7) smell musky with a stale cigarette stench. We had 3 rooms in my group and all the rooms were the same even when we changed rooms. In addition, most of the service staff were non-Japanese, they could not communicate well and did not appear to be well trained and quite rude. When I tried to gently share some feedback with the reception staff,...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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You can spend time studying the exhibits at Upopoy National Ainu Museum and Park during your trip to Shiraoi. Amble around the area's seaside or visit its temples.
Commune with nature and explore the great outdoors at Lake Poroto during your travels in Shiraoi. While in this culturally rich area, you can savor the top-notch restaurants.
After visiting Shiraoi Tourist Information Center, make a plan to see the other sights and activities in Shiraoi. While in this walkable area, you can savor the top-notch restaurants.
"Probably the best hotel in the area with about 18 pools in the male section. The main pools have fantastic view of the Jigo valley. We had Kaseki dinner for 2 nights and both were fabulous. Staff are helpful from the doorman, Jonathan, parking attendant to the reception staff. We like to give special compliments to the Leader of the food & catering, Ms Kanako. She’s absolutely gracious, highly service minded and made our dinner very enjoyable. Overall, we enjoyed our stay here. The hotel location is also within walking distances to the river stream foot hot spring, the Bear park and the Jigo valley. "
"The hotel is adequate. Our room was spacious enough to make our 5 nights stay comfortable. Its biggest plus is access to the grand baths across the road. On-site bakery is great. There is no reception as such, staff from bakery multi task. The main issue was Wi-Fi or lack of it on the 6th floor."
"As a North American traveler, you need to make sure you select a western room that has a shower. Some of the rooms do not have a shower and you need to use the baths. This is a problem if you have a morning flight as the bath not open early enough. It is also a problem if you think you can shower in your own room."
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