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"Clean and friendly staff "

"Friendly staff and helpful. Hotel facilities were great"

"I had a great stay at Hakone Airu, but I want to highlight that the staff is incredible and they do anything in their power for people to feel welcome. I had forgotten something at the hotel and they shipped it to my next location in Tokyo immediately - really appreciate their promptitudine!"

"We booked the suite room, fantastic view and private onsen. Definitely recommend!"

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"wonderful. we enjoyed our stay "

"Spot on staff, amenities & location! Great selection for breakfast"

"The room we got with the private Onsen was big and had a great view"

"The Taeikan was in a perfect location for getting to the train station and to visit the shops in the area. The food was exceptional!!!!The ambiance was wonderful and we thoroughly enjoyed the onsen. Our hostess was new to Japan and to Yaeikan, but she surpassed any of our expectations. She was excellent!!! I highly recommend Yaeikan!"