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"Clean room. Most of the staff are nice and helpful especially Mr. Yamamoto. He is very nice and considerate. One of the day we stayed was raining heavily and our shoes got wet. He worried that we'd be cold and took the initiative to lend us an electric kettle to boil water."

"great place to stay"

"it was closed for winter"

"Na"

"Staff very friendly "

"My husband and I stayed here for two nights and we loved it especially the roof top views is gorgeous, they offer welcome tea and snack by the same floor of roof top (8th F), we were lucky it was sunny on the day went up the rooftop and felt very chill enjoying the town and water while enjoying the afternoon tea time. We booked this private bath tub half outdoor room and we really enjoyed soak the hot springs whenever we like. The only thing I would suggest is the hotel could provide shuttle service for in and out the Atami station or town center, it is about 1 mile (20 mins walk). "

"Beautiful accomodation. Is a little out of the e way and hard to get to from Odawara station with a long bus ride to get to the accomodation. View of Fuji was majestic and the facilities at the apartment were top notch. Need better English instructions to use the foot bath and the projector. A room guide would be very useful as the portal doesn’t have all information required "

"Most relaxing part of our trip. Wish i stayed longer!"

"Clean and spacious rooms with wonderful views for perfect relaxing holiday. Very big pool and onsen. Gym has fitness machines and regular Les Mills classes"