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"This hotel was amazing. It was very close to the train line. It was a very tranquil setting, very clean and the staff provided great service. I would definitely stay there again and highly recommend it to people who I know are traveling there. "

"Amazing stay, beautiful place, lovely staff. Very relaxing and enjoyed every moment."

"Apart from the check-in process, everything was perfect. This is a self check-in, although I had issues, there is a contact number and they were super helpful. "

"Did not use the Spa. No Mountain View. "

"Family-friendly property but definitely a bit dated. The elevators had a funky smell. The living space was huge and the in-room bottomless beer amenity was pretty cool. Overall, it wasn’t bad for a short weekend trip to Hakone. "

"The room had a fabulous view and had a great layout. The complimentary snacks and beverage space was very nice touch as well."

"I spent one day and one night at this gorgeous place for my trip in Hakone, the stuff were friendly and helpful, they explained every details to me patiently and guid me to my room upon arrival, the room was spacious with a private pool at balcony facing the mountain, it was a shame that I didn’t reserve my dinner but the breakfast was delicious as I was served with traditional Japanese food, it’s a wonderful stay and I am looking forward to coming back. "

"Staff is extremely helpful! Very clean and large room. My family enjoyed it!"

"Everything was great and the staff were so welcoming! "