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"Carpet is dirty in the elevators. The carpet is worn on the stairs. It’s good value and comfortable."

"Newly opened hotel - very clean and well equipped. Connects to Shinkansen station. Restaurants on 2nd floor and 11th floor. Rooftop onsen with view of Mount Fuji. Close to Hakone (by car)"

"Everything was fantastic. The breakfast and dinner service was amazing."

"Amazing hotel. Very professional and kind staffs. The room was very spacious and clean. It was definitely one of the best hotels we stayed in!"

"The staff were so very sweet and the amenities themselves were possibly the best ive ever experienced. The private onsen in room made me wish I never had to leave! "

"my husband and i came to the Hotel Indigo Hakone for a night during our honeymoon. this stay was definitely a highlight of our trip. the room was absolutely gorgeous with our private outdoor bath. the surrounding area was beautiful to look at. we had a very relaxing time and experienced great service from the staff. we also enjoyed the convenience of the free shuttle bus from the odawara station. "

"Staff was soooo attentive and nice The Private Onsen in the room was the best experience i’ve ever had wish i could go back very soon "

"The Prince Hakone Lake Hotel Ashinoko is a high quality hotel directly located at the shores of the Hakone Lake and in walking distance of the cable car. It has a big parking lot and a beautiful Onsen. Our lake view room was clean & spacious with a good view of Mt. Fuji. Two restaurants are onsite. "

"Excellent location!! Very close to Atami station and tourist streets;-) Very quiet at night! Highly recommended;-)"