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"The reception staff is very professional and helpful."

"Old hotel less facilities "

"This was a great hotel for an overnight in Nikko. Private bathroom in our room with stocked bathroom amenities, large comfy bed for two with a little table and chairs plus a delish breakfast buffet. After a day of sightseeing we enjoyed the Baths. "

"Im glad i booked a room with outdoor hot tub. I loved japanese rooms that consist of spacious view side and tatami floor; my room had split toilet and shower stall as well, which is massive plus bc i dislike UnitBath system. Lounge access was great with local specialty beverages and snacks. The premise has so many retails and entertainment places. The buffet offered wide varieties that went beyond my expectations. Overall, one if the best establishments in Kinugawa. The outdoor bath on the highest floor was massive plus. "

"This is modernized facility that offers so many services and events on site. I enjoyed dining services on specific hours, and structures of this facility were astonishingly beautiful. My only issue was that the Japanese-western style room that i booked had mediocre view from window that kinda ruined the value of money. "

"This hotel is very close to the train station. Amazing breakfast. We would stay here again. "

"Excellent stay, very clean and comfortable."

"Excellent servuce"

"Super relaxing with Onsen, beautiful nature, polite and well-trained staff! Shuttles to and from the station was much appreciated, too. "