カレン ホテル

「Overall it was a good stay and would recommend for the price. A safety deposit box would be a good addition to the room. No aircon but that was not an issue in Aug-Sept when i went so it was fine. My door did not shut fully by itself so had to remember to push closed when leaving, and came back to it ajar after cleaner had been a couple of times, By the looks my door was the only one like that, all others were fine. Everything was in place and there was another security door entering the...

「良かった」

「スタッフが親身に対応した」

「Lovely gardens hidden away in center of Nairobi」

「All the staff are kind、and The setting is too nice.」

「朝食はおいしかったです。 スタッフの対応もGood」

「The infrastructure is amazing indeed 😍, very clean and organized from the lobby through the restaurant to the rooms is do beautiful. Great staff, just need a little bit of more presence on the staff. But at the spa it didn’t go well at all. The service was rushed, lots of interruptions in the journey. Therapist not professional at all. Both my wife and i didn’t like it all at the Spa. I hope the hotel authorities are away of this negative touch point and working on it. Checkout at 10am we...

「Nice and maintained the the staffs were respectful」