Skip to main content

Nairobi Serena Hotel

Choose dates to view prices

Luxury
VIP Access
5.0 star property
9.4

Exceptional

Oasis in the heart of Nairobi

Surrounded by immaculate gardens, the Nairobi Serena Hotel offers a tranquil escape near downtown. Guests savor international cuisine at Cafe Magreb before unwinding at the poolside bar. The full-service spa beckons with aromatic treatments and massage services.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is ￥28,738
￥33,911 total
includes taxes & fees
Sep 4 - Sep 5

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Suite

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Executive Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Chale Presidential Suite

A hotel room with a large bed, a sofa, a dining table, and two chairs. There are large windows with curtains, a chandelier, and a flat-screen TV mounted on the wall.

Chale Presidential Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room

A hotel room with a large bed, a desk, a chair, and a TV.

Executive Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Premium Room

A hotel room with a bed, a chair, a small table, a nightstand, and a wall-mounted lamp.

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Executive Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Twin Beds, Non Smoking, City View

A hotel room with two beds, a desk, a chair, a window with curtains, and a framed picture on the wall.

Deluxe Twin Room, 2 Twin Beds, Non Smoking, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Queen Room

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Deluxe Queen Room

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with a bed, desk, chair, and a view of the outdoors.

Superior Room

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

A hotel room with a large bed, a desk, and a view of the city.

Executive Suite

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

You may also like

Ad
Lobby

Novotel Nairobi Westlands

Spring Valley
  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 146 reviews
The price is ￥22,469
￥28,086 total
includes taxes & fees
Aug 22 - Aug 23
Novotel Nairobi Westlands
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Kilimani neighborhood, Nairobi Serena Hotel is connected to the convention center. Village Market and Thika Road Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Uhuru Park and Nairobi National Park. University of Nairobi and United Nations Office at Nairobi are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Nairobi travel guide
Map
Nairobi, Kenyatta Avenue / Processional Way

What's nearby

  • A city skyline with tall buildings, a lake reflecting the structures, and a park with trees.
    Uhuru Park
    2 min walk - 0.2 km
  • A building with a traditional tiled roof and a sign that reads "Fairmont The Montrose."
    University of Nairobi
    12 min walk - 1.0 km
  • A tall cylindrical building with a red roof, surrounded by palm trees and a statue.
    Kenyatta International Convention Centre
    17 min walk - 1.4 km
  • Central Park
    1 min walk - 0.1 km
  • City Square
    15 min walk - 1.3 km

Getting around

  • Syokimau Station
    24 min drive
  • Jomo Kenyatta Intl. Airport (NBO)
    25 min drive

Restaurants

  • The Serena Nairobi Hotel
  • CJ's
    11 min walk
  • Java Koinange
    12 min walk
  • Campia Ethiopian Restaurant (Rue 104 Restaurant)
    10 min walk
  • Zaytoon
    10 min walk

About this property

Nairobi Serena Hotel

  • Luxury family-friendly hotel near Uhuru Park
  • Located close to University of Nairobi and Nairobi Hospital, Nairobi Serena Hotel provides an adjacent golf course, a swim-up bar, and a poolside bar. Tee up with amenities like golf caddies at this hotel. Indulge in aromatherapy, a massage, and a body scrub at the onsite spa. The on-site international cuisine restaurant, Cafe Magreb Restaurant, offers breakfast, brunch, lunch, and dinner. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool, along with a swim-up bar
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Express check-in, babysitting (surcharge), and an elevator
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 199 individually furnished rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.
  • Other amenities include:
    • Designer toiletries, separate tubs/showers, and hair dryers
    • 21-inch LCD TVs with premium channels
    • Childcare services, coffee/tea makers, and daily housekeeping

Similar properties

2 bars/lounges, lobby lounge, rooftop bar
Crowne Plaza Nairobi Airport by IHG
Embakasi
  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
9.4 out of 10, Exceptional, 1,007 reviews
The price is ￥22,660
￥29,005 total
includes taxes & fees
Sep 13 - Sep 14
Crowne Plaza Nairobi Airport by IHG
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 40 for adults and USD 20 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cafe Magreb Restaurant
  • H&S Pan-Asian Restaurant
  • The Aksum Bar
  • The Mandhari Restaurant
  • The Pool Terrace and Bar

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Full-service spa
  • Golf caddies
  • Gym
  • Mini golf
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,844 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Garden
  • In a national park
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1962
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 40 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 7997

Frequently asked questions

Does Nairobi Serena Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Nairobi Serena Hotel?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Nairobi Serena Hotel on Sep 4, 2026 start from ￥28,738, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Nairobi Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Nairobi Serena Hotel?

Check-in start time: noon; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 PM– midnight for a fee of 75%.

What time is check-out at Nairobi Serena Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Nairobi Serena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per person applies.

Where is Nairobi Serena Hotel located?

This family-friendly Nairobi hotel is located near the airport, within a 10-minute walk of Uhuru Park and University of Nairobi. Nairobi Hospital and The Aga Khan University Hospital are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.