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Novotel Nairobi Westlands

5.0 star property
Luxury hotel with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Novotel Nairobi Westlands

2 bars/lounges, rooftop bar
Couples treatment rooms, steam room, body treatments, aromatherapy
Breakfast, lunch, dinner served; Italian cuisine
Lobby
1 bedroom, premium bedding, down comforters, pillowtop beds
Novotel Nairobi Westlands provides a calm sanctuary amid the vibrant Westlands area. Visitors can relax on the rooftop terrace, cool off in the outdoor pool, book rejuvenating massages at The Spa, or enjoy authentic Italian dishes at Gemma's Kitchen & Bar.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Spa
The current price is ￥19,834
￥24,792 total
includes taxes & fees
Oct 24 - Oct 25

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite, 1 Bedroom (King bed)

Deluxe Suite, 1 Bedroom (King bed) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 1 Bedroom (King bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillowtop bed
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (King bed)

Executive Suite, 1 Bedroom (King bed) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom (King bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

1 bedroom, premium bedding, down comforters, pillowtop beds

Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Smart TV
Hypo-allergenic bedding
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Twin Bed and 1 Large Twin Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 2 Twin Beds

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9.4 out of 10, Exceptional, 24 reviews
The price is ￥19,714
￥24,642 total
includes taxes & fees
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About the neighborhood

Spring Valley, a neighborhood in Nairobi, is home to Novotel Nairobi Westlands. Sarit Centre and Village Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nairobi National Park. Kenyatta International Convention Centre and United Nations Office at Nairobi are two other places to visit that come recommended.
Visit our Nairobi travel guideOpens in a new window
Map
00600, Nairobi, LOWER KABETE ROAD, WESTLANDS

What's nearby

  • Sarit Centre - 7 min walk - 0.6 km
  • The Aga Khan University Hospital - 5 min drive - 3.4 km
  • Kenyatta International Convention Centre - 6 min drive - 5.6 km
  • Village Market - 6 min drive - 4.4 km
  • United Nations Office at Nairobi - 7 min drive - 4.8 km

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 21 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬7 min walk
  • ‪Mam Mam Vietnamese - ‬6 min walk
  • ‪Fonda's Taqueria Westlands - ‬6 min walk
  • ‪Sacred Mill Coffee Roasters - ‬6 min walk
  • ‪Alloy - ‬9 min walk

About this property

Novotel Nairobi Westlands

Luxury family-friendly hotel near Sarit Centre
Located close to The Aga Khan University Hospital and United Nations Office at Nairobi, Novotel Nairobi Westlands provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Indulge in a deep-tissue massage, a manicure/pedicure, and a body scrub at the onsite spa. The on-site Italian cuisine restaurant, Gemma's Kitchen & Bar, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to a garden and a hair salon, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free valet parking
  • Full breakfast (surcharge), 13 meeting rooms, and local meal delivery service
  • A banquet hall, massage treatment rooms, and a porter/bellhop
Room features
All 347 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Rainfall showers, tubs or showers, and free toiletries
  • 32-inch Smart TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Similar properties

Exterior

Hyatt Regency Nairobi Westlands

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 65 reviews
The price is ￥17,580
￥21,712 total
includes taxes & fees
Nov 3 - Nov 4
Hyatt Regency Nairobi Westlands

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured valet parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Gemma's Kitchen & Bar
  • Rooftop Pool & Bar
  • Social Hub
  • Trunk & Tandoor

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Children's games
  • Free children's club
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,755 square feet of conference space
  • 13 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Magnifying mirror
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a one-time cleaning fee of USD 20
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 30 for adults and USD 15 for children
  • Pet fee: USD 20 per pet, per night plus USD 20 one-time cleaning fee
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Novotel Nairobi Westlands Hotel
Novotel Nairobi Westlands NAIROBI
Novotel Nairobi Westlands Hotel NAIROBI

Frequently asked questions

Does Novotel Nairobi Westlands have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–7:00 PM.

How much does it cost to stay at Novotel Nairobi Westlands?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Novotel Nairobi Westlands on Oct 24, 2025 start from ￥19,834, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Nairobi Westlands pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 20 per pet, per night. A cleaning fee of USD 20 also applies.

How much is parking at Novotel Nairobi Westlands?

Valet parking is free at this property.

What time is check-in at Novotel Nairobi Westlands?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Novotel Nairobi Westlands?

Check-out is at noon.

Where is Novotel Nairobi Westlands located?

This family-friendly Nairobi hotel is located in Spring Valley, within 3 mi (5 km) of Sarit Centre and The Aga Khan University Hospital. Kenyatta International Convention Centre and Village Market are also within 6 mi (10 km).

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Novotel Nairobi Westlands Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 75 out of 90 reviews
Rating 8 - Good. 13 out of 90 reviews
Rating 6 - Okay. 1 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 0 out of 90 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Johnson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

christelle

Liked: Cleanliness, amenities, property conditions & facilities
i loved staying to novotel location and food were perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Othniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel by all standards
Stayed 2 nights in Jul 2025

10/10 Excellent

Olaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Hardip

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 5 nights in May 2025

10/10 Excellent

EMINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and kind. Gym is fantastic! Great breakfast and good food overall.
Stayed 4 nights in Aug 2025

10/10 Excellent

Phillip G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel next to where I needed to be.
Stayed 8 nights in Jun 2025

10/10 Excellent

Bert

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect nice view and the staff was top tier. Very accomodating .
Stayed 3 nights in Jun 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff, food, and accessibility!
Stayed 2 nights in May 2025

10/10 Excellent

AMY

Liked: Cleanliness, amenities, property conditions & facilities
GREAT STAY & THE STAFF IS WONDERFUL
Stayed 5 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and food. Nice gym, comfortable beds.
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, friendly and very helpful, we enjoyed our stay
Stayed 1 night in Jan 2025

10/10 Excellent

mourade

Liked: Cleanliness, amenities, property conditions & facilities
Great value for the price asked.
Stayed 7 nights in Jun 2025

10/10 Excellent

Medgie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, safe and great service
Stayed 6 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around
Stayed 7 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The staff and workers were kind, friendly and very knowledgeable of their jobs and the city of Nairobi. I will definitely be back to stay again.
Stayed 6 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An oasis

Wonderful service, though the restaurant is slow, clean comfortable, spacious rooms. Restaurant food and cocktails were great.
Stayed 3 nights in May 2025

10/10 Excellent

DAJUAANDA

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel scream 4 star and more. The staff is very friendly and helpful. Stephen was very knowledgeable about helping us navigate around this city and tours. Everyone went over and beyond at this hotel and we will come again. The food was excellent and the rooms are beautiful and very well kept.
Stayed 3 nights in Jun 2025

10/10 Excellent

Monojeet

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have thoroughly enjoyed my stay and recommend this hotel! The staff was extremely friendly and accomodating. They made me feel very welcome. There are many security measures to ensure guest safety. The cleanliness is also very good. The breakfast has many options for all tastes. The Indian resturant is also very lovely with a fantastic view. Robinson and Joseph where very nice as well!
Stayed 2 nights in Jul 2025

10/10 Excellent

Gurprit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is an amazing property, fantastic value for money. Very comfortable room, awesome breakfast, attentive service and a lovely ambience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Balraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained
Stayed 1 night in Apr 2025

10/10 Excellent

Tesilya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well equipped, comfortable and clean. The staff was friendly, helpful, and thoughtful.
Stayed 5 nights in Jan 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal four days in the very new Novotel; from staff to dining to room and amenities, the entire experience was fantastic. Beautiful views of the night sky in Nairobi via Trunk and Tandoor and exceptional hotel staff made it a comfortable and wonderful stay. A must for anyone looking for a great hotel in Nairobi Westlands
Stayed 4 nights in May 2025

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