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"During the first night of our stay, there were several unresolved issues: • one electrical outlet in the room did not work • the heater made continuous loud water noises for hours at night • staff said they could not repair these issues • we were asked to “reduce the heating,” even though it was below freezing outside Additionally, the bathroom ventilation fan was covered with thick dust, and we saw an insect on the wall, which raised hygiene concerns. We requested a room change. Although the hotel eventually moved us to another room for the second night, the first night of our stay was significantly affected and we could not rest properly."

"テレビでサブスクが見れるのがよかった"

"朝食は多種類で美味しかったです。"

"皆さん笑顔で、対応がよかったです。"

"スタッフが親切でした。"

"とても清潔でスタッフの方々の笑顔がとても印象に残ってます。朝食のスタッフの方に、「ライブラリーから妙高山がとてもきれいなのでコーヒーをお持ちになってどうぞ」と仰って頂き、おもてなしの心を感じました。"

"フロントの方がとても良い印象でした"

"大きな共有風呂。サウナ風呂、温度の違う湯船。古いけど満足です。"

"客室は流石に古いですが.従業員の方が皆さま親切で楽しくてとても良いです。２年連続で泊まらせていただきましたがまた来年もお世話になりたいと思います。 お食事もとてもおいしかったです。"