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"The gentleman who runs the place is very nice and accommodating. There was hot water and tea waiting for us in our room, which was a delicious, unexpected treat. The bathroom / shower are small, but were clean and served their purposes. The women’s onsen was very relaxing and much needed after a day at the Snow Monkey Park. My family and I enjoyed our stay. "

"Staff was friendly and working hard. Room was clean, comfortable and nicely updated… but they’re fighting an uphill battle against an aging run down building with apparently a long-broken elevator for 6 floors. Great price on difficult to find lodging in the area."

"Room was spotless, comfortable and quite spacious. The family that runs it was most helpful with everything we asked for. The Japanese dinner that we had on one night was superb. "

"clean large room, great buffet dinner, really nice private onsen"

"Delightful, helpful, courteous staff day and night. Onsen was best I’ve been in, in Japan! Food is highly recommended, as the restaurant provides multiple course authentic meals"

"Spacious room Japanese style rooms, incredible onsen and shower spa with great Mountain views walkable to shops and town "

"Clean nice room. Mice staff"

"Good blend of traditional appearance and modern amenities, wonderful staff."

"clean rrom, staff"