イスラモラーダの家族向けホテル

「No cumplió mis expectativas」

「Can't get over just how charming the room was. It was immaculate & the staff couldn't have been more friendly. They provided beach towels and kayaks, paddleboards, etc which was a plus. We were very comfortable & extremely pleased. Highly recommend!!」

「We had a wonderful stay! Although our room wasn’t ready at the scheduled check-in time, the staff handled the situation exceptionally well by upgrading us to a beautiful suite. Every member of the team was friendly, welcoming, and genuinely helpful throughout our stay. The excellent service more than made up for the delay, and we truly appreciated how well we were taken care of. We would happily stay here again.」

「The whole staff was discriminating from start to finish. From the moment of check in the staff had a look on their faces like they didn’t want to be there or at least with us. We saw them treat other guests with smiles and pleasantry until it came to us. None of the restaurants or amenities opens until 11am, so if you want breakfast early in the morning you better go to Starbucks. The pictures of the property show how much editing could make a difference. The rooms were super dusty which made my...

「Unfortunately, we were very disappointed with our stay. Our experience got off to a poor start. Although check-in starts at 4:00 p.m., our room was not ready until 4:30 p.m. We had to wait with our young children, which was unacceptable. The room itself was not comfortable. The air conditioning was so loud that we had to turn it off every night, and the walls were extremely thin. We could hear traffic from the road in front of the building as if the windows were open, as well as people in...

「Nice place for a short vacation. Many things to do around the area. We requested housekeeping but they never came」

「Great place to enjoy the keys from! Clean rooms friendly staff and nice swimming/docks to watch the sunset from.」