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"Wonderful hotel great staff easy to get to everything in Osaka "

"Great buffet with many options."

"Top service. Helpful staff. Will stay again."

"Location was great, close to food and transport. Breakfast at the hotel was fantastic, lots of variety and options. "

"Excellent staff, impeccable service living to their Royal name."

"Breakfast is definitely focused on the Asian pallet. A good location with great staff. The automation and use of machines makes for a somewhat impersonal experience. "

"Nice and clean "

"The hotel got some nice videos by travellers. The private bath is always busy. The free sweets is provided in certain period & it is hard not to miss it. Ramen is provided in certain period in the same small room for the welcome tea. (the lady serve the welcome snack doesn't look very happy). there was a long queue & the room is very crowded. My teenager daughter just couldn't be bothered & gave it up. The serving staff are friendly but it still feels awkward to queue for the free Ramen. The public bath is very nice. The room looks nice. Toilet is away from washing basin, makes it feel weird because you can't wash your hands right after. It is hard to sit on the couch to use the coffee table so we sit on the tatami, however there is no sitting cushion. Overall we think the room is more about looks & Japanese feel, rather than function focus. Our room faces the train station. A window sheer would be nice to gain lights & privacy at the same time. The corridor is set nicely in Japanese style. The hotel is quiet despite the Ramen chaos. We didn't hear any train noise. that's very impressive. We didn't feel anything particular about Japanese hospitality. We see some housekeeping staff for a couple of times. No one bothers to look at us at all, even though we are ready to say good morning. Compared with three western style hotels we stayed in this trip, this is quite surprising."

"Great service amenities and super friendly staff. Delicious sento bath. Highly recommend"