8/10 Good
Olivia
Traveled with partner
Apr 16, 2024
Liked: Amenities
Overall our experience at this hotel was good. We had a small issue when first arriving however the staff were able to help us.
Positives:
Great shuttle service to and from Kyoto station.
Helpful concierge that showed us how to get to places we were unsure about.
Good services my partner got his face shaved and massages and he loved this and for a reasonable price!
Negatives:
Breakfast in the French dining - it had a great view however we were not told that it was a set menu and as I am a vegetarian I wasn’t given a different option.
Dinner buffet - found this extremely disappointing. We had to spend 5000yen each, which seemed very very expensive and with a limited selection of food.
I would recommend staying at the hotel however I would suggest eating elsewhere.
PS this is a very large hotel and doesn’t have a lot of atmosphere if that is something you are looking for.
Olivia
Stayed 2 nights in Apr 2024