We were excited to be staying at the Ilikai again, since we had been the year before. Communication with the host was great. However, they need to invest some money into this property big time. Everything was outdated. The curtains were stained, uncomfortable bed (sheets, pillows, and mattress), no pictures or anything on the walls, no stools to eat at the kitchen counter, and it was much smaller than anticipated. The toilet was slow to flush and the kitchen sink drained very slow. The AC was a big issue for me. It was over 80 degrees in Waikiki when we went and the host directions said that we couldn't turn the air on lower than 70, to turn it off when we leave the room, and if it breaks then we were responsible for paying for it. They must have been having problems with it since there were metal containers on the patio to catch the water dripping. The host was quick to respond, which was appreciated and they tried to right the wrongs by sending someone in to look at the AC (who said he couldn't do anything) and they offered to send a plumber. We were not happy at all with the stay, especially for the amount that we paid. We cut our stay here short and moved to a different location for the remainder of our trip. Great location and view of the lagoon, beach, and fireworks. I really do appreciate the communication, efforts, and understanding from the host but it needs a serious renovation.
