Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5 star property
Bayside hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Castle Hilo Hawaiian Hotel provides a peaceful escape with an 18-hole golf course and outdoor pool. Guests can enjoy breakfast or dinner at WSW The Steakhouse while taking in the garden surroundings, with the Port of Hilo just moments away for further exploration.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Bar
  • Gym
  • Laundry
The current price is ¥26,047
¥36,174 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 15 of 15 rooms

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Ocean View

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Banyan View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Banyan View)

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
96720, HI, Hilo, 71 Banyan Dr

What's nearby

  • Coconut Island Park - 7 min walk - 0.6 km
  • Liliuokalani Park and Gardens - 7 min walk - 0.6 km
  • Hilo Farmers Market - 2 min drive - 2.3 km
  • Port of Hilo - 3 min drive - 2.7 km
  • University of Hawaii at Hilo - 5 min drive - 4.2 km

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House of Pancakes - ‬12 min walk
  • ‪Hilo Bay Cafe - ‬9 min walk
  • ‪Big Island Coffee Roasters - ‬11 min walk
  • ‪Verna's Drive In - ‬11 min walk
  • ‪Ka Lihikai - ‬5 min walk

About this property

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Hotel located in Keaukaha
Consider a stay at Hilo Hawaiian Hotel, Trademark Collection by Wyndham and take advantage of an adjacent golf course, a terrace, and a coffee shop/cafe. The on-site restaurant, WSW The Steakhouse, offers breakfast and dinner. In addition to a garden and a hair salon, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and 1 meeting room
  • ATM/banking services, a 24-hour front desk, and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 286 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews highly rate the spacious rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • iCafe/Waioli Lounge
  • WSW The Steakhouse

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.39 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Hilo Hawaiian Hotel, Trademark Collection by Wyndham on Nov 30, 2025 start from ¥26,047, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilo Hawaiian Hotel, Trademark Collection by Wyndham pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Self parking is free at this property.

What time is check-in at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-out is at noon.

Where is Hilo Hawaiian Hotel, Trademark Collection by Wyndham located?

Located in Keaukaha, this golf hotel is steps from Hamakua Heritage Corridor and Naniloa Country Club. Liliuokalani Park and Gardens and Coconut Island Park are also within 10 minutes.

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Hilo Hawaiian Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 615 out of 1334 reviews
Rating 8 - Good. 381 out of 1334 reviews
Rating 6 - Okay. 198 out of 1334 reviews
Rating 4 - Poor. 75 out of 1334 reviews
Rating 2 - Terrible. 65 out of 1334 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, convenient location to visit sites from around Hilo. Beautiful area with lots of areas to walk and enjoy the sites.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jack

Disliked: Amenities, property conditions & facilities
Facilities are very old. Overpriced
Stayed 1 night in Oct 2025

10/10 Excellent

Darrell

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and the chef at the restaurant prepared excellent meals!
Stayed 5 nights in Jun 2025

10/10 Excellent

Daryl K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, right next to me the ocean.
Stayed 2 nights in Jun 2025

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel are its best asset. "Local style" in both behaviors and attitudes was really appreciated! Food and service were excellent. The hotel itself will be undergoing renovation so there were things that needed attention in the room. However, my stay there was very pleasant!
Stayed 3 nights in Aug 2025

6/10 Okay

Brandy

Floor wet by where the ac is ,
Stayed 1 night in Oct 2025

10/10 Excellent

Hongjun

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great location
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful views of Maunakea and bay. Opt for a room with a balcony for best experience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and good food.

We spend two nights for exploring the area. Great stay. Good food.
Stayed 2 nights in May 2025

10/10 Excellent

Betty

Liked: Staff & service, property conditions & facilities
Stayed there twice now and love it .
Stayed 1 night in Mar 2025

10/10 Excellent

Karla I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area surrounding hotel.
Stayed 4 nights in Mar 2025

8/10 Good

Raymond

Liked: Staff & service
The hotel was older but appeared to make best with what it had to offer. Dinning choices was limited on property. The vent in the bathroom was extremely dusty. The staff was excellent.
Stayed 3 nights in Aug 2025

10/10 Excellent

Farrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice
Stayed 3 nights in May 2025

4/10 Poor

joshua allyn

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Nice area with things to walk to. Room was not updated with wall paper falling off the walls, dim lighting, and bugs.
Stayed 7 nights in Aug 2025

10/10 Excellent

Valizane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very warm and professional. Easy check in and out process.
Stayed 2 nights in May 2025

6/10 Okay

Dongkil

Disliked: Staff & service
When i book expedia it said balcony but gave no balcony extra cost, rooms are old with wall paper pealing and saw some roach come out behine tv table. Dusty around window and telephone no wiped. Only great was WS steakhouse
Stayed 2 nights in Sep 2025

10/10 Excellent

Brittany

Liked: Amenities
Loved my stay at Hilo Hawaiian! The room was roomy and clean. Staff were great and helpful. I would stay here again!
Stayed 2 nights in Apr 2025

8/10 Good

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to beach, lots of trees, free breakfast, spacious
Stayed 3 nights in Dec 2024

8/10 Good

Estela

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great property, great location but very dated
Stayed 2 nights in Apr 2025

8/10 Good

Hollie

Liked: Staff & service
It’s a good place to sleep, but they need to update a few things. Ice machines are on even floors, but no one tells you that, and then they don’t work. Neither do the vending machines. Signage would be helpful to tell us where to get ice.
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Great location! Hotel and rooms are kind of worn and dated, but they were clean and comfortable.
Stayed 4 nights in Mar 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Older property, but good location and pretty clean.
Stayed 3 nights in Mar 2025

8/10 Good

Ahmad

Liked: Cleanliness
I liked that it was on the water. The patio did not have screen door so birds could come inside the hotel room
Stayed 5 nights in Jul 2025

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
closeness to nature
Stayed 2 nights in May 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Hilo

We stayed for 2 nights on vacation. Loved the location and view of the bay from our room. The staff was great! Loved being able to walk the park and to local restaurants. Will stay here again when in Hilo.
Stayed 2 nights in Mar 2025