「Looks like it has recently been redecorated, simple and pleasant style. Staff all very friendly and helpful. Breakfast items available to help yourself if leaving before official breakfast time. I’ll be staying again 」
「This beautiful, comfortable Hotel is in the heart of Saxmundham, moments from the station. The Helpful Staff, Callum, was wonderful. Everything was clean and comfortable. I would stay again.」
「Owners very helpful and pleasant. Ample parking and short walk to accommodation. Dinner was excellent both in choice and presentation and taste, Breakfast there was a lot of various choices and again cooked fresh to order. Overall an excellent venue.」
「Excellent service with genuine friendly staff. Brilliant team under leadership of manager John.
Lovely room with everything you need for a comfortable stay including fresh flask of milk each day.
Good menu choice in the restaurant with fresh fish and local meat all delicious. Plentiful breakfast of very high quality.
Beautiful village with gorgeous walks on your doorstep packed with wildlife. 」
「We stayed here due to a wedding at nearby Bruisyard. It was a lovely stay and I couldn’t fault it, a beautiful setting full of nature and a very well preserved property. Liz was very accommodating allowing us to drop our luggage and car off earlier than check in; we also came down to a very very nice breakfast with something for everyone. 」
「Very comfortable room & bed.
Superb meals in the elegant Carrier drawing room.
Slight downside in that we were kept waiting to sign in. Disappointing that mostly the flowers on display were artificial, despite having a cut-flower garden outside.」
「The room was clean and comfortable. We had a nice view of the countryside even though we were not facing the sea.
The staff were nice and friendly.
The only downside was that the parking facilities were quite limited and the space was always tight.」
「A lovely hotel with lots of different comfortable seating areas. Fantastic food and lovely rooms. Staff were very helpful and friendly. I would thoroughly recommend this hotel and the surrounding area. 」
「We stayed for just one night and had no complaints whatsoever. The service was excellent, the staff were friendly, the food was delicious, and we left feeling well-rested. Bed was comfortable. I would recommend it. Although we had a shared bathroom, it was spotless, well-maintained, and perfectly functional—so it didn’t affect our stay at all. Lovely atmosphere, fantastic beer garden, overall great.
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「All the rooms named after birds . Makes a change from numbers. They also changed rooms for me to accommodate my disabled wife. Staff were very helpful and very polite. Nothing was too much trouble.」
「It was the most relaxing weekend you could ask for, it was so peaceful and the staff were amazing. Can’t recommend enough a weekend at Retreat East. Also the spa and food was amazing. 」