4/10 (不満)
David
カップルで旅行
2025 年 8 月 6 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Things got off to a bad start - there was a problem with the booking, Expedia failed to sort it, we ended up in a room that was below the standard we booked and overall our expectations were not met. The hotel put all of the blame on Expedia and said they often have problems with Expedia bookings.
Some things to note: None of the superior double rooms have a bathtub (contrary to the room description) and the room we were offered (202) was very small, having only a 4ft. 6in bed. and a shower cubicle. The room was certainly not big enough to fit in the sofa that was depicted in the photos on the room description. So to get a bathtub we had to accept a standard double room and our request for a refund of the price difference was refused. The dinner menu is a bit limited and basic, but okay if you are hungry and a bit tired to go out to get supper. Reviews of the buffet breakfast put us off trying it. There are some cafes nearby that serve good coffee.
David
2025 年 7 月に 6 泊滞在