ホランドパークの格安ホテル

「We had a 2 night stay at this lovely, new hotel. Very clean, beds wonderfully comfortable. Pillows a bit hard so a choice of pillow would have been better. Checking in was a bit of an ordeal, system issues and language barrier. I understand systems can be challenging at times but there was no customer care, I did not feel welcome, made to feel it was my fault. took my phone off me to check my booking but scrolling through it, which disturbed me. The only time staff were nice was when we were...

「Freezing cold. Traffic noise terrible. Curtains didn’t cover the windows so it was bright all night due to Christmas lights outside. Lots of stairs to climb to access the apartment. Towels were tiny. Photos have been heavily airbrushed and photoshopped. This is a basic, tired flat. 」

「スーパーが近くにあり便利だった。」

「私のミスでチェックインの時間が遅くなってしまったが、親切に対応してくださってとても助かりました。 スタッフの方が親切で、心地よく滞在できました。」

「Difficult check in」

「Lovely room, close to the lively street but still very safe. Hosts were very friendly and easy to contact. 」

「It was like a field hospital before Nightingale.」