Hāpuna Beach

Great location and surrounding areas of this resort.close to the beaches suitable for snorkeling where we went every day. Beautiful green space in the resort and it has three swimming pools but we just didn’t have time to enjoy. Love the space of the unit we stayed. Very clean, staff are very nice and friendly. The only issue we had with our unit was lacking some basic kitchen appliances/tool such as electric kettle, scissor and basic ingredients. Fortunately we bought ingredients for our previous stay at Hilo. We understand that some units managed by the resort belong to different owners. We would like to come back but want to pick a different unit.

Absolutely loved this resort! The vibe was chill and inviting. The room we received upon checking in was not quite what we were expecting. Called down to ask for a room with a view that would match the description of the premium one bedroom suite that was described when booking. Within a half hour we were moved and the room was exactly as booked and provided an amazing view of the ocean and overlooked much of the resort. The room was very nice and comfortable for the four of us with the pull out sofa in the living room and two full bathrooms. The food was excellent and amenities were well maintained. Above all else the staff were amazing. Everyone was very friendly and helpful. We loved the options for shopping on the property and the gym was excellent. Overall very memorable experience and look forward to a return visit!

Overall, our accommodation was quite good! The room facilities were a bit outdated, and the bathroom sink was a little small for a family of three. Room B23 had a great view, overlooking the ocean, trees, and beach. The kitchen stove was convenient for preparing simple meals. The washing machine and dryer came with laundry detergent, which was very convenient for doing laundry – a real necessity in Hawaii! The beds were comfortable, and the sofa bed was also quite comfortable. The downsides: the housekeeper only cleaned the room once, and for the rest of the time, we had to request towels and other necessities from the office. There were some small cockroaches in the room, but I think this is unavoidable due to the climate of Hawaii.