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"Everything worked, the private onsen was amazing, very clean "

"Lovely views and unique fresh meals"

"Was really let down with what we got compared to what we paid. Wish we could get a partial refund. "

"The hotel is beautiful. Eat ahead of time or else dinner at hotel was about $100 per person and need reservations. However, restaurants in area closed early around 5pm. We ate before arriving at hotel and got to use the onsens privately while others were having dinner. You have to call them for a free 5 minute shuttle from bus stop to hotel. It would be near impossible to walk it and it’s pitch black at night with no lights. Breakfast was delicious, beautiful and filling. Beds were comfortable. Room for family of 4 was very spacious. We were happy to spend some family time in the room. Bring snacks and a deck of cards to enjoy in sitting area. Free shuttle to train station where we took bullet train to our next stop."

"Beautiful location, amazing staff and super clean"

"Great location surrounding with great restaurants and food, very help & friendly staff, walking distance to train"

"Very clean, amazing view, enough options for food etc. Very easy check in process."

"Wonderful experience "

"Beautiful big rooms ! "