Grindelwald Vacations from ￥287,807

Very friendly, prompt and helpful check in process. Very comfortable bed, excellent bathroom. Nice and inviting hotel.

Had trouble adjusting the thermostat in the room

The staff was very friendly and helpful. The hotel was tucked into a quiet area but very close to the city center and attractions. Food options weren’t that great(pricey) but there were many options nearby. Overall would definitely recommend the hotel.

Medine at the reception was great — very professional and attentive. However, the front desk is staffed only at certain times. The 15chf or almost $19 I paid for breakfast was not worth it: at almost 7 AM (where the restaurant was already crowded) there wasn’t any egg or sausage, only cold cuts (ham), cereals, rolls and jam. The coffee machine with a choice of flavors was broken so we had to make do with the coffee pot. There’s a supermarket (Coop) that’s within walking distance so might as well buy stuff in the evening or wait until McDonald’s, also an 8-minute walk from the hotel, opens at 10. I didn’t report it to reception but my door at room 417 was very difficult to open and close. It would have been nice if the room had a fridge/cooler.

Very well located property and breakfast is excellent (and value for money). Staff are extremely helpful and I would recommend this hotel.