グランド ヘーヴンの家族向けホテル

「Bathroom wasn’t clean. Tub looked as if it had not been cleaned for a long time.」

「The bedroom walls were peeling. There was a lot of garbage out by the garage. The tree by the back/side entrance smacked you in the head every time you walked in…the carpet was rancid with a dog pee smell! Just awful, couldn’t sit on floor and we paid 150.00 for our small 3 pound dog that we kept crated. It was all in allAWFUL! Bathroom walls peeling too-NEVER AGAIN」

「Very clean lobby and hallways. Room was neat and tidy. Staff was very polite and helpful. Breakfast was good!」

「Good location」

「Staff was very friendly. The only issue I had was getting the $100 deposit back in a timely manner. 」

「Staff were incredibly helpful and sweet.」

「We liked the location and the home was clean however check in was not til 4 which is later than any property we have stayed in and out earliest. And there is an extra fee for every hour. When we requested esrly check in, we did not receive a responseand could not get instructions early eitherso by the time we could access them, we didntsignal wEarl」