「Our room was clean and spacious. Wifi and smart tv worked well. The property itself is very Balinese which I loved. Breakfast was good, staff were friendly and helpful. Only downside is its a distance. 」
「We enjoyed our stay to the utmost. Such a beautiful Hotel im Balinese style, super clean, spacious rooms and comfortable beds. The staff was super friendly and helpfull. And the food at the Genius restaurant healthy and amazing. We will definitly come back. 」
「Lovely friendly staff super close to beach - didnt try food pool was nice to sunbathe at only stayed 1 night - great spot , was attending wedding close by and the rooms there were 3 times price and this hotel was lovely and 3rd price- highly recommend 」
「Hidden, tropical beauty! Wonderful, brick and mortar, stand alone property off-the-beaten path. Completely quiet! Clean, lovely, compact pool with lounge chairs and bath towels. Spacious rooms with a huge bathroom and individual patios. Large comfy bed with perfectly clean linen. All the wooden furniture is simple but strikingly new! All the draw space and closet space that you need. Complete with vanity mirror and stool. New, reliable, remote-controled AC with all the settings. The room also...
「The customer service was outstanding. It started with the timeliness of answering questions before the start of the trip and didn’t end even after completing the stay. Thank you for your warm hospitality.」
"We had a truly wonderful stay at Sheraton Bali Kuta Resort.
The housekeeping staff created beautiful towel art such as swans and other figures with kind messages on the bed — so amazing that we wanted to take photos to remember them!
At check-in, Mr. Oka, who speaks fluent Japanese, was very kind and helpful.
Every staff member we met — at the second-floor restaurant, by the pool, or even in the corridor — greeted us with warm smiles and made us feel so comfortable.
This stay gave us such special memories, and we would love to stay here again when we visit Bali in the future.
Thank you very much for the wonderful hospitality. We look forward to visiting again in the near future!"
"This was, without a doubt, the best hotel I have ever stayed at. The food was absolutely delicious, but what truly made my stay unforgettable was the warmth, kindness, and genuine smiles of the staff. They made me feel so welcome and cared for. I can’t wait to come back again — it’s a place I’ll remember forever."