サバ のリゾート

「First of all, I was truly impressed by how secure this hotel is. In Bali, there are many bikes and cars, and crossing the street can be difficult, but the hotel security staff kindly and cheerfully help guests cross the road. When vehicles enter the premises, they also carefully check around the car to ensure safety, which I found very reassuring. At check-in, all the front desk staff welcomed us with warm smiles. Even though I don’t speak English well, they kindly used a translator device and...

「予約したパッケージについてスタッフ間で情報共有されていなかった。食事の時も何度も確認の時間を取られ、食後も不可解な請求をされた。ホテル設備等は満足しているのでもう少しスタッフの教育をしっかりして欲しい。」

「素晴らしい展望、親切で丁寧なスタッフ、ガムランの演奏などバリを感じられてとても良かったです！ ただ、部屋の洗面台が詰まり気味で清掃後も変わらずだったのでそこだけが残念。あと勝手につく部屋の冷房がめっちゃ寒いので毎回消してました。 クリフタワーだったので工事の音を心配していましたが、全然気にならない程度でした。 ファミリーが多かった印象。 ぜひまた宿泊したいです！」

「プールと部屋がとてもきれいで、ゆっくりと休めました。スタッフもいつも丁寧で手厚く歓迎してくれました。朝早い空港へのシャトルとテークアウトの朝ごはんも用意してくれて助かりました。特に受付で働いていた女の人が素晴らしかったです。 シャワーは使い勝手が少し悪くて、水がてすごく熱いかぬるいかしかならなかった。また、ケトルを使ってみると、取っ手が本当に熱くなってやけどするところだった。その2点だけ直してほしいです。それ以外はとてもよかったです。」

「The hotel is a bit far from the city, but the peaceful location surrounded by fields and fresh air makes it worth the trip. The rooms were comfortable, and the staff were friendly and helpful. One suggestion is to call ahead and confirm lunch or dinner availability. During my stay, the restaurant was closed whenever I wanted dinner, so I had to go elsewhere for food at night. Also, note that the drinks in the room's refrigerator are part of the minibar and are chargeable. I wasn't aware of...

「This beautiful villa exceeded all of our expectations. The staff was incredibly friendly, welcoming, and attentive. Every time we left, they made sure we had everything we needed and checked that we were okay. The rooms were modern, spotless, and beautifully designed. The breakfast was absolutely delicious and always prepared on time. We couldn’t have asked for a better stay and would highly recommend this villa to anyone visiting Bali!」

「The staffs are great and accommodating. I booked a room for my elderly mum and wasn’t aware that it’s at end of the building (this place is huge) and need to walk up some stairs. She got upgraded to a studio which is just a short walk to all the restaurants and front entry, for 3 nights and no charges. If you after a place to relax, highly recommended. They have gym/spa ( extra charges) , a massive pool and like 6-7 restaurants. Also they have heaps of security guards, as a guest I do feel...