The hotel had a great pool area. No fighting over sunbeds. The staff were really helpful. It was within walking distance
宿泊されたお客様
2019 年 3 月に 4 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 2 月 24 日
良かった点 : スタッフとサービス
宿泊されたお客様
2019 年 2 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
出張
2019 年 2 月 16 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Low Quality of Customer Service : I stayed there for one night. And I paid for Panoramic Suites but had to stay in Standard room for no reaon. I complained to the front desk but she explained to me that the prices of all rooms are the same, which it is clearly not the case.
Other issues are the following;
Cockroach in a room
Washroom with strong odor
Dirty bed sheet (with a few stains like old blood and holes)
Pillow with strong smell (it wasnt cleaned properly)
No WiFi in a room (you have to go near the front desk to get proper wifi signal)
宿泊されたお客様
2019 年 2 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2019 年 2 月 15 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I paid for Panoramic Suiets, but ended up staying in Standard room.
宿泊されたお客様
2019 年 2 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
出張
2019 年 2 月 15 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
central location with parking (but very few places and dangerous exit backwards). Eating places within walking distance. Renovated hotel but works still in progress
宿泊されたお客様
2019 年 2 月に 2 泊滞在
4/10 (不満)
USANJtraveller
2019 年 2 月 3 日
良かった点 : スタッフとサービス
There was no hot water to bathe. They had no wash cloth. Stains on the linens. Tv wiring just hanging on the wall. Curtains not hooked on properly on the glass doors. Rusted garbage bin. But the staff was nice.
USANJtraveller
2019 年 2 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2019 年 2 月 1 日
宿泊されたお客様
2019 年 1 月に 2 泊滞在
6/10 (普通)
Paul
2019 年 1 月 2 日
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
Nice stay once moved room!!
First room was nice room but infested with mosquitoes. I got 10 bites just from shower. Eventually they moved us to better rooms which were really nice. Supervisor wasn’t helpful at all and didn’t speak to me after I complained. Reception staff were friendly as were rest of staff. Nice hotel but economy rooms are swarming with mosquitoes
Paul
2018 年 12 月に 1 泊滞在
8/10 (良い)
Paul
2018 年 12 月 29 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Nice hotel
When we arrived they had no booking on the system and was slow to sort out. But ended up with better room which was lovely. Clean hotel in good standard and rest of staff were helpful. Worth what we paid for definitely!!