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"The staff at Mustard Hotel were consistently kind, welcoming, and always ready to help. The location is perfect, surrounded by great local shops and amazing food spots. One of my favorite parts was the coffee shop and bar connected to the hotel — I ended up going there almost every day during my stay. Easily one of the best hotel experiences I’ve had in Tokyo, and I’ll definitely continue staying at Mustard whenever I visit."

"Even with the abundance of travellers checking in at the same time, they had tons of bilingual staff at the ready to help. The rooms are the same at every APA hotel I have stayed at and even though they are usually small, we had almost everything we needed."

"We LOVED this hotel, it is, as many Japanese hotels are, a bit tiny but the service, the amenities, the cute calm location and being attached to the hotel... 10/10. Only issue is that the airport hotel bus system is very confusing so if youre booking we'd advise ensuring if you’re flying out of Narita to another destination domestically etc., book your flight later in the day. Also reeeally look up your options for getting to NRT"

"Great atmosphere in the hotel bar loved the jazz soundtrack."

"Great location! Easy access to train, restaurants and not crowded."

"The room is a little old. A refresh would help."

"so clean and pretty spacious, staff was so nice and there’s a 7/11 literally almost in the hotel u just get out of the elevator and open a door and you’re in 7/11, about a 4 minute walk to the train station "

"Everything in this hotel (bed, sofa) are low. There is no chair in the room. Dining has limited number of chair and seats in ordinary heights. Seats in the pictures are all low, as if we were living in Tatami (Japan) room."

"Lovely clean hotel could do with lounge area just for drinks "