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"Nothing wrong with the property at all, it was just that i had tattoos and couldn't use the public hot baths or spa which is no one's fault. I knew coming in that having tattoos would be hard to find onsens and massages, so it wasn't too surprising. Great people and culture"

"The best bagels and cream cheese in the world!! Delicious coffee too. Loved the daily breakfast! "

"Great place if you don’t need to be right in the heart of Shibuya. It is in a lovely area and it is close enough for us. The room was great because we got four futons so my kids and I could all fit. Each with our own bed. It was nothing fancy and doesn’t have all the amenities that most Japanese hotels have but the staff were amazing and very helpful. And like I said, it was a really lovely neighborhood. If I was going to live near Shibuya, this would probably be where I would stay. It was a bit under the way for all of the action, but it was quiet so that was good. I would definitely stay there again."

"The breakfast at this hotel was wonderful. The rooms were very clean and the staff was hospitable. I will definitely be staying here again."

"Clean. Cute little windows across from each other looking down on restaurant and escalators. Environmentally conscientious. "

"Yes"

"2nd time staying in a hostel so comparing it to the past and mostly because of cleanliness. It’s a basic hostel. It wasn’t dirty, but definitely the room needed a sweeping and checking linens for left over hairs from previous guests. They seemed clean, just needs maybe a lint roll. It worked for one night. "

"Clean and comfortable. Excellent customer service. I will stay there again when I’m back."

"The breakfast team are wonderful, the food is great lovely time."