エストレラマウンテンリージョナルパーク のコンドミニアム

「Check-in and communication with the host was good, location was great, there is no dedicated on-site parking… it’s street parking. However the power in our VRBO was not working and it took over 4 hours to get it situated. We had to wait 4 hours, get ready in the dark for our event only to find out they had another VRBO in the complex we were staying at… So instead of just moving us to that one they made us wait until the last possible second and switched us. We understand this is a business but...

「Our apartment was very nice and very conveniently located. Our host was friendly and very responsive to any of our needs. We enjoyed our stay and would definitely consider returning.」

「The bed was very comfortable and the place was clean. The fan light in the room kept going on and off so we were unable to use the fan in the room. Moving air would have been more comfortable.」

「:D」

「Let me get the negatives out of the way first: I was super skeptical of having to use Aardvark Labs, as my booking forced me to use a 3rd party website. I even went through Vrbo support w/a live agent to confirm it was legit. It asks you to take pictures, scan your ID, etc so I was very on-edge of this being a scam. But the Vrbo agent assured me this was legitimate, and that the renter went through their process, so I gave it a shot. Another irritation is that even after going through...

「Excellent location, comfortable bed, washer /dryer were appreciated. Terrific value」

「Property seemed great from reviews- but we were so disappointed!!! This listing quoted it 'sleeps 3' when the studio only had 1 queen bed, and a dirty small bench that did not pull out to a bed...and no other place for a 3rd person to sleep. And no extra linens or pillow or anything. And to make matters worse - VRBO 'customer service' gave no options to help besides messaging the host. We had to find other accommodations and got hardly any refund back for the fact that we could not stay and had...

「We were very impressed with the property manager's prompt communication and ability to respond to questions in less than an hour. Bed was very comfortable (you just never really know and we're picky!) and really appreciated the shampoo/conditioner/shower gel (smelled great!) in the bathroom. Couple of minor suggestions: Bed sheets were not cotton so a little on the hotter side, we could have used a few extra towels (if we would have asked I am positive the property manager would have brought...