エンカンテッラ ホテル

「部屋は広く清潔でした。」

「Great location. Staff was helpful and attentive.」

「ホテルもきれいで周辺に飲食店も多々あります。 スタッフの対応も良く、快適な滞在になりました！」

「スタッフ対応がかなり良い！ベリーグッド👍 今までのホテルの中でもベストなホスピタリティ溢れる対応だった。」

「Room was fine, clean and bed was comfortable. Nice hot water in the shower. Best thing about the hotel was the fitness room. Coffee didn’t taste good and I didn’t like the breakfast setup so ended up eating breakfast elsewhere. I liked that it was on the golf course but the course was closed during our stay. Also they charged for parking. The golf course was closed so there was a big huge empty parking lot and they charged me to park. Not happy about that.」

「Friendly」

「Good」

「I booked my friend a two-night stay at the Best Western in Gold Canyon, Arizona, in October 2026. During his stay, smoke abruptly filled a hallway. He went to the front desk to report it, but the clerk, busy with another customer, dismissed him until he repeatedly stated there was a fire. Only then did she investigate. They eventually discovered a dryer had caught fire, and only after that did she call the fire department. They arrived quickly, but smoke lingered and made it difficult for him to...

「スタッフの対応も良く、清潔な部屋で快適に過ごすことができました。 朝食付きも大変助かりました。 エアコンの音が少し大きかった点を除いて、満足できるホテルでした。」

「a」

「The staff was super friendly and welcoming, which I appreciated. Unfortunately, the cleanliness of the hotel and room was disappointing. The room and hotel had a strong mildew smell, the floors had not been vacuumed, and the bathroom looked worn out and also smelled unpleasant. Overall, the room did not feel properly cleaned. For the price, I expected better cleanliness and maintenance. Hopefully, management can address these issues to improve the guest experience.」

「スタッフの対応が親切。宿泊客の客層も悪くない。清潔感あり。宿泊客無料の洗濯機と乾燥機。洗剤は１回分をフロントデスク脇のパントリーで購入可。パントリーではお菓子や飲み物のほか、頭痛薬、風邪薬など１回分やリップクリーム、サンスクリーンなども販売。施設内に屋外プール、屋外ジャグジー（スパ）、バーベキュー設備。玄関入ってすぐのロビーが朝食会場兼コミュニケーションスペース。部屋（ダブルベッド１つの部屋）内キッチンに鍋、フライパン、陶器プレート皿、陶器ボウル皿、陶器カップ、ガラスグラス、包丁っぽいナイフ、金属スプーン＆フォーク＆ナイフ。砂糖、塩、胡椒はあるが調理油はない。シンクはディスポーザ付き。大きな電子レンジ、大きな冷蔵庫、大きなビルトイン食洗機。シャワーはあるが浴槽はない。シャンプー、コンディショナ、ボディソープ据付。洗面スペースには歯ブラシ歯磨き粉ひげ剃り等はなく、ハンドソープとローションのみ。冷房エアコンの作動音がうるさい。上階の人の歩く音がギシギシする。隣の部屋のテレビの音が聞こえる。」

「good」

「This is a brand new property. Everything is sparkling and the rooms are spacious and nice. It’s very close to the Mesa airport.」