「The staff provided us with top tier customer service. They made us feel welcomed, safe, taken care of at all times and went out of their way to put us and our comfort first. Thank you Jay, Sam and Tin for your professionalism, hospitality and kindness. We will be sure to recommend Stellar of the Seas to our family and friends and hope to visit again some day. 」
「The hotel staff were very friendly and made reservations for us at popular restaurants.
I also requested the cheapest type of shuttle car from the airport, but a very comfortable car came (without any change in price, of course).
I would like to stay again.」
「Fast & friendly check in and staff helpful. Great to have a dip in the pool after a long flight. Only stayed 1 night before an arranged tour but they kindly made up a breakfast box for our early departure 」
「We were pleased, as we always are, with the Holo Mersey apartment organization. This apartment was within easy walking distance of everything a tourist might want to see yet far enough away to feel like you were living like a local. Our host was on top of everything from the get go. Days before our check in we were informed of the procedure for arriving after hours, a pick up was arranged and we were set up in our hotel after with absolutely no issue. The water was wonderfully hot for showers,...
"It’s not an extremely luxurious hotel, but the facilities are clean and comfortable. At first, I was a little worried because the lobby decorations felt somewhat Chinese-style, but the guest room itself was tasteful and very pleasant. The location is right in the middle of the Old Quarter, so it’s not the quietest place and you can hear some traffic during the day, but in return it’s very convenient for getting around. I’d be happy to stay here again on my next visit to Hanoi."
