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"We loved the charm and attention to detail that is lost with new hotels. All the extras. "

"Just got back from 4 glorious days and nights in Victoria staying in the James Bay Inn cottage. From the minute I checked in, I knew I had made such a great choice. With thousands of places to stay in Victoria, this was my first time choosing the James Bay Inn. Right from check-in, the friendliness of staff and high-quality of service was something that really stood out to me. I had the pleasure of interacting with a couple of front desk staff and staff in the pub and they were all so welcoming. The cottage was absolutely perfect for our stay. I loved having all of the amenities of a cute little house and the amazing proximity to downtown. We walked everywhere. The beds were super comfortable and the cottage was spotless. I honestly didn’t want to leave and can’t wait to return again soon. Well done James Bay Inn."

"Staff were awesome and helped us with everything we needed! Pool and sauna is a bonus!!"

"Spotless, fantastic liens and toiletries. Staff was so friendly and very helpful"

"The staff is premium first class experience. I appreciate the signed notes wishing a good day from the clearing staff."

"Everything was lovely clean quiet plenty of hot water "

"Wonderful service and people who work there! Super friendly, kind- absolutely amazing service! I will definitely stay there again! Thank you so much for everyone working there- particularly Keith and Herb, and the other gentleman who retrieved my car for me (so sorry/ can’t remember his name)… You guys are the best!"

"Absolutely fantastic, this hotel is 10/10 always clean, everything works, organized, quick check in, fantastic underground parking, and list of safe street parking. This property is professionally operated, the staff fantastic and friendly. The restaurant food is high quality and delicious, also a 10/10. The pay to order coffee bar the best I’ve had in any hotel in Victoria. Thank-you! "

"This was one of the nicest hotels ever. Staff was extremely friendly!! The jacuzzi was fabulous and the rooms exceptional. Shout out to Heather our concierge thank you for all the help with destinations. And Lee the doorman/valet he always made sure we had water in our vehicle and greeted us with a smile"