EPIC The Irish Emigration Museum

Basic accommodation was expected, but unreliable Wi-Fi was not I booked knowing it was budget accommodation, so I was perfectly happy with a no-frills place to sleep. However, one thing I was relying on was the advertised Wi-Fi, as I was travelling internationally and needed internet access. Unfortunately, the Wi-Fi was unreliable throughout my stay. I want to give credit to the gentleman who came twice to try to fix it. He genuinely made an effort, and I appreciated his help. Although the Wi-Fi worked briefly after his attempts, it stopped working again. I contacted Expedia requesting a refund so I could find somewhere with reliable internet, but the property told Expedia the Wi-Fi was working, and I was unable to get a refund. I stayed because I had already paid and didn't want to pay for another accommodation. The room was also chilly, with only a sheet on the bed for cover, which made the night uncomfortable. I can overlook a lot when booking budget accommodation. I don't expect luxury, but I do expect advertised amenities to work and basic comforts to be provided. The most disappointing part wasn't that something went wrong. It was that I was left without a satisfactory solution when it did.

Had another great stay at the Gresham Riu Plaza hotel. Love it. It's a beautifully we-maintained property just up from the Post Office on O'Connell street. The room was ready, service was prompt. Comfortable bed, towels were good, toiletries, room very clean and not noisy... good space, desk, internet, all good. Breakfast was good too and again service was very prompt. No waiting, and we had everything we needed. Just a mention that, although the room was recently refurbished, a couple of things were not perfect (toilet seat a bit wonky, shower controls hard to adjust the temperature) but there was nothing significant, and we didn't complain. We had a very pleasant comfortable stay and would certainly go there again.