「I stay here every winter (6 years in a row) to visit family. The price is not cheap. This year I was put in "Anne Frank's attic". It was small, window did not open, there was little to no closet space and I had to go up/down 3 flights of stairs to constantly ask the front desk for housekeeping, towels, bed made etc....bc the phone did not work either! The service has always been MUCH better. While I understand that they were booked, that is no excuse for housekeeping. They (housekeeping) left...
「I stay here every winter (6 years in a row) to visit family. The price is not cheap. This year I was put in "Anne Frank's attic". It was small, window did not open, there was little to no closet space and I had to go up/down 3 flights of stairs to constantly ask the front desk for housekeeping, towels, bed made etc....bc the phone did not work either! The service has always been MUCH better. While I understand that they were booked, that is no excuse for housekeeping. They (housekeeping) left...
Kim