A short walk from Plaza de Armas, ECOTERRA PAMPA DEL CASTILLO provides free continental breakfast, a full-service spa, and more. Guests can connect to free in-room WiFi.
Check-in start time: 11:00 AM; Check-in end time: 10:00 PM
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from January 17 2026 to January 31 2027 (dates subject to change).
Access methods
Host will greet you, key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 50 per person
You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 19 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: USD 11 (one-way), (up to 17 years old)
Housekeeping fee: USD 5 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Frequently asked questions
Is ECOTERRA PAMPA DEL CASTILLO pet-friendly?
No, pets are not allowed at this property.
How much is parking?
ECOTERRA PAMPA DEL CASTILLO doesn't offer parking.
What time is check-in at ECOTERRA PAMPA DEL CASTILLO?
Check-in start time: 11:00 AM; Check-in end time: 10:00 PM.
What time is check-out at ECOTERRA PAMPA DEL CASTILLO?
Check-out is at 10:00 AM.
Does ECOTERRA PAMPA DEL CASTILLO provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 19 per vehicle applies.
Where is ECOTERRA PAMPA DEL CASTILLO located?
Located in Cusco Historic Center, this spa hotel is within a 5-minute walk of Direccion Desconcentrada de Cultura Cusco and Plaza de Armas. Coricancha and Palace of Justice are just steps away. Cusco Wanchaq Station is 12 minutes by foot and San Pedro Station is 13 minutes.
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