コールドストリーム・ホームステッド・モンテベロ ホテル

「20歳の息子と2人で利用しようとして、先に息子をチェックインさせようとしたところ、21歳未満だから、チェックイン不可との対応をされました。事前にメールで、息子の名前を連絡していたにもかかわらずです。私のチェックインか深夜だったので、息子は別の場所に泊まりました。」

「The rooms were clean. The upkeep on the place could use some work. They need to replace the curtains in all the rooms, clean up the front entrance and fix the ice machines and some walls. The breakfast needs to be beeter with more variety of foods」

「Everything was amazing! We will definitely return!」

「I love going there. Everything about this place is amazing—helpful, friendly, and always accommodating. I will definitely be returning」

「We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a...

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」

「A」

「Tub ran all night. No shampoo. Bed was comfortable.」

「都市部から離れていたがインターからのアクセスもよく便利だった。部屋も綺麗だった。」

「When I checked in it took ten mins for the host to come out of the back room, he was annoyed to have to come out to check us in. The restaurant hours were not accurate.」

「Good overall choice and convenient to Blandair Park, restaurants , etc」

「Good place to stay」

「Keep up the great job」