Ratings based on 910 Verified Reviews

4.3 out of 5
73% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Feb 16, 2020
The property is clean, which is what I really like... ....and the only thing I don't like when I stay here is that there is only a small window, that does not let in sun light, so you can only have artificial light.
Comment from Hotel Management
Feb 17, 2020 by front desk : karki, Hotel Management
Thank you for choosing Centurion Hotel Grand Kobe for your stay. We are glad you liked your stay with us .We apologized for the windows . Thank you for your valuable feedback. Looking forward to see you again in our hotel. Best regards Front desk: karki
5 out of 5
by A verified traveler

Posted Jan 30, 2020
Hospitality was great, clean, and perfectly located. The big tv was a nice addition
Comment from Hotel Management
Jan 31, 2020 by karki, Hotel Management
Thank you for choosing Centurion Hotel Grand Kobe for your stay. We are glad you liked your stay with us and the location of our hotel. Thank you for your valuable feedback. Looking forward to see you again in our hotel. Best regards Front desk: karki
4 out of 5
by A verified traveler

Posted Jan 5, 2020
Fantastic location close to Kobe station and shopping streets. Nice food nearby also. The room was spacious and clean and the bed and pillows were very comfortable. And it was good to be able to control the room temperature.
Comment from Hotel Management
Jan 6, 2020 by karki, Hotel Management
hank you for choosing Centurion Hotel Grand Kobe for your stay. We are glad you liked your stay with us and the location of our hotel. We are delighted to hear about the room that makes your stay a comfortable one. Thank you for your valuable feedback. Looking forward to see you again in our hotel. Best regards Front desk: karki
5 out of 5
by A verified traveler

Posted Dec 29, 2019
Nearly JR Kobe station.and good travel to Kobe harbor.
Comment from Hotel Management
Dec 30, 2019 by karki, Hotel Management
Thank you for choosing Centurion Hotel Grand Kobe for your stay. We are glad you liked your stay with us and the location of our hotel. Thank you for your valuable feedback. Looking forward to see you again in our hotel. Best regards Front desk: karki
4 out of 5
by A verified traveler

Posted Dec 29, 2019 on Travelocity
It was very convenient to the railway station. The staff was super friendly and helpful. They kept our luggage for us after we checked out while we did a day trip to a close location. The breakfast was good and the room was clean and more spacious than others we had been in while staying in Japan. Would stay here again.
Comment from Hotel Management
Dec 30, 2019 by karki, Hotel Management
Thank you for choosing Centurion Hotel Grand Kobe for your stay. We are glad you liked your stay with us and the location of our hotel.we are delighted to hear about our staff.we will continues the same to the valuable customers. Thank you for your valuable feedback. Looking forward to see you again in our hotel. Best regards Front desk: karki
5 out of 5
by A verified traveler

Wish we could stay longer!

Posted Dec 19, 2019 on Hotels
Reception was so kind and gave us an upgrade. Our room was very large by Japanese standard. The bed was big and very comfortable. The ambiance was great. Wish we could stay longer. Next time in Kobe, we definitely will stay again.
Comment from Hotel Management
Dec 19, 2019 by karki, Hotel Management
Thank you for choosing Centurion Hotel Grand Kobe for your stay. We are glad you liked your stay with us and the reception .We will continues the same behaviour and tries to comfort all the valuable customers. Thank you for your valuable feedback. Looking forward to see you again in our hotel. Best regards Front desk: karki
5 out of 5
by A verified traveler

Posted Dec 11, 2019
Loved the staff, very helpful and always smiling!!
Comment from Hotel Management
Dec 11, 2019 by karki, Hotel Management
Thank you for choosing Centurion Hotel Grand Kobe for your stay. We are glad you liked your stay with us and the location of our hotel.We are delighted to hear about our staff and continues the same . Thank you for your valuable feedback. Looking forward to see you again in our hotel. Best regards Front desk: karki
5 out of 5
by A verified traveler

Posted Dec 10, 2019 on Hotels
Comment from Hotel Management
Dec 13, 2019 by フロント 酒井, Hotel Management
この度はセンチュリオンホテルグランド神戸駅前をご利用いただきまして誠にありがとうございます。 このような高い評価を頂戴し、大変光栄に存じます。 今後もお客様にお喜びいただけるようなサービスがご提供できますようスタッフ一同努めて参ります。 またのお越しを心よりお待ちしております。 フロント 酒井
5 out of 5
by A verified traveler from New Zealand

Posted Nov 5, 2019
Easy to find from train station, freindly staff and nice room
Comment from Hotel Management
Nov 6, 2019 by Centurion Hotel Kobe Station, Hotel Management
Dear guest: Thank you so much for choosing to stay with us in Centurion Hotel Kobe Station. We are very pleased that you are satisfied with our hotel, we are looking forward to meet you again in our hotel soon. Best Regards! Front desk: Tsai
5 out of 5
by A verified traveler

Posted Nov 5, 2019 on CheapTickets
Comment from Hotel Management
Nov 21, 2019 by フロント 酒井, Hotel Management
この度はセンチュリオンホテルグランド神戸駅前をご利用いただきまして誠にありがとうございます。 このような高い評価を頂戴し、大変嬉しく存じます。 これからもお客様にお喜びいただけるホテル作りに邁進してまいります。 ご機会ございましたら、是非また当館をご利用下さいませ。 スタッフ一同、またのお越しを心よりお待ち申し上げております。 フロント 酒井