「The Carlin is indeed a 5 star property in every way, the staff and accommodation exceeded all our expectations, and we will most definitely return for a longer stay. I would recommend this truly remarkable boutique hotel to anyone traveling to Queenstown NZ. 」
「Amazing view from room, the soak, and the restaurant! There is a bus stop nearby the hotel, it was easy to get to downtown. This is definitely the best hotel in queenstown!」
「The room is clean and very convenient for walking around the city. The breakfast was very delicious. I'd like to stay here again when I come here next time.」
"Title: Great Location and Views, but Housekeeping Needs Improvement
I read many reviews before booking and, after my stay, would rate the experience slightly above average.
The location, views from the room, and in-room facilities were excellent. However, I recommend avoiding the cheapest studio room—it feels like part of a suite that’s been sectioned off, offers no outside view, and faces the hallway.
I stayed in a suite, but the washing machine was shared with the adjoining studio. The room was clean, but furniture showed wear, and kitchenware, though looking clean, had burnt residue and needed rewashing.
Staff were friendly and handled a cleaning issue politely, but housekeeping was the main concern. My first glass was cloudy, the frying pan and oven tray had heavy burnt residue, and one day I returned to find cabinet doors left open and the dish towel on the floor. During my nine-day stay, the floor was never vacuumed, so I did it myself.
For a short stay without much cooking, this hotel is excellent for its views, facilities, and comfortable beds. For longer stays, be ready to do extra cleaning.
If privacy matters, choose 130 Frankton over the main 100 Frankton building. The main building’s shades are see-through at night, while 130 Frankton offers much better privacy.
"
"The room is clean and very convenient for walking around the city. The breakfast was very delicious. I'd like to stay here again when I come here next time."
"Shower rooms and toilets were always clean. The kitchen was dirty at times due to some guests leaving dishes unwashed, but it was cleaned regularly. The rooms were warm and comfortable, but there were few places to hang towels, etc., so there were a few days when there were many guests staying, making it difficult to dry wet towels after a shower. The staff at the reception was very friendly and the overall stay was very good.
"
