Biwako Otsukan Tours

We had a fantastic stay here! From the moment we arrived, the staff made us feel warmly welcomed. Every team member we encountered was genuinely friendly, professional, and eager to help with any questions or requests. The hotel itself is beautifully maintained with a lovely, modern vibe throughout the property. Our room was immaculate—spotless, extremely clean, and very comfortable. You can really tell the housekeeping staff takes great pride in their work, as everything was fresh and meticulously prepared. Everything about our experience was smooth and seamless. We couldn't have asked for a better stay and will definitely be returning next time we’re in town. Highly recommended!

Very nice