バルチモア ワシントン サーグッド マーシャル国際空港(BWI)周辺のホテル

「Large rooms. Nice appliances. 」

「Dirty water came out of the faucet in the bathroom. Requested to be moved to a different room. Otherwise a great place to stay. 」

「ホリデイインExp.のサービスレベルが保たれています。快適に過ごすことが出来ました。」

「The property was amazing! The customer service from check in to the housekeepers were amazing. There were many events that are held at this hotel and I can see why! I absolutely loved my room! It was such a quick trip but a needed trip as well. I will DEFINITELY come back to that hotel!!! 」

「Very nice hotel and casino . Employees very welcoming and helpful」

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」

「Great service staff always 💯👍」

「ボルティモア空港からのフライトのために１泊しました。しかし、ロケーションも悪く車でないといけないところです。近くに大きなショッピングモールがあってそこまで無料シャトルがあるのが利点。でも、スタッフの対応がかなり悪過ぎて過去泊まったホテルで１番最悪の対応でした。」

「Lovely hotel and very friendly staff!」

「No complaints; would rebook!」

「Good. Only there very late for 5 hours. 」

「The handicap shower was annoying. Almost burst my bum but all in all a nice upbeat hotel」

「Large room and nice bed. No room service provided due to COVID. Inside room was clean,. No body wash and conditioner in the bottle. They should check when making room. It was hard to ask someone when having shower. Empty glasses, spoon and folk were left on hallway all time during our stay. Seems nobody cleans up the items at all.」

「The staff is excellent, from the Valet parking to room service. The rooms are good The charging hardware needs to be updated 」

「 Dry convenient for BWI airport. 」

「Check in staff could have been more friendly and welcoming. We needed to take the shuttle at 5:45am and a cold breakfast should have been an option such as muffins and fruit juice. We missed the breakfast that started at 6:00am due to our early flight. Coffee in the lobby was not even available in the morning and in the prior evening it was available but there were no creamers and we were told that none would be available until the next day??!! Customer service definitely needs improvement....

「We loved that the hotel had a 24 hour shuttle as we needed to leave by 4:30 am. The shuttle driver was very helpful. We appreciated that there was a restaurant onsite.」

「施設は新しくはないが、必要な設備、サービスは提供されており、大手ならではの一定以上の品質は保たれている。朝食付きで、スクランブルエッグやベーコンなどの暖かい料理もあったのが嬉しかった。ボルチモアも治安が悪いが、ホテル周辺は再開発が進んでいるのか建物も新しいものが多く、夜に食事に出歩いても全く問題なかった。ホテルはリトルイタリー地区にあり、イタリアンレストランも多く、夜の食事にも困らない。」

「After reading reviews on this hotel, I wasn’t sure how my experience would be. My expectations were greatly exceeded. First, I called from the airport to find out what time to expect the airport shuttle and was told the shuttle driver was at another property and they’d call me an uber at no cost to me. The Uber arrived within minutes and my check in at the hotel was easy. The man at the desk was very personable and helpful. The hotel looks and smells super clean. My room was spotless and had...

「Nice pool, hotel location. Receptionist was ok. Didn't smile or make eye contact.」