Find Family Hotels in Austintown, OH

"This hotel didn't really have a "personality" - even though it is a Best Western. Everything, including the breakfast, was very generic. The desk clerk didn't smile or offer any friendly tips. The bed was not very comfortable, and anyone like me who has neck or shoulder problems should be aware that the pillows are enormous. It was impossible to get comfortable. I ended up discarding the pillows and using some folded-up clothes instead of a pillow in order to get any sleep. Also, bad news, there was no hair dryer in the room - I didn't discover that until I had showered and washed my hair."

"This property was currently under construction when we stayed. I didn’t think to check prior to see if it was under construction and there was no information letting us know prior our arrival. The lobby was turned into a hallway which is fine but made it interesting to enter/exit. The pool has adult only hours the first and last hour the pool is open. My son (15 y/o) was calmly swimming AND was the ONLY person in the pool and was told to get out because it was an adult only swim. Overall, the room was nice and clean and breakfast was okay."

"Staff was very helpful and prodessional"

"Old with broken ice machines"

"Absolutely disgusting. Do not stay here. The GREED to operate a hotel and have zero disregard for any cleanliness or hospitality is unreal"

"The free breakfast was terrible"

"The hotel is currently under renovations. My room did not have a working shower - I arrived late and departed very early. Management onsite indicated I would get a refund for the inconvenience. However, the next day the "senior" leader indicated I would get "points". This is extremely disappointing for a Hilton / Hampton Hotel. I trust the right people will make this right."

"Clean room"

"Friendly and helpful staff; clean and updated amenities and decor; proximate to multiple eateries; relatively good price. Everything you want and need for a safe, nice place to stay while traveling."