2/10 (非常に不満)
Gary
カップルで旅行, 家族旅行
2024 年 5 月 25 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Never saw a cleaning person. Room wasn't touched. Reported Sunday morning that toilet was not flushing correctly. Told the front desk that we would be gone, so no big hurry, but we would like it repaired by evening. It was never touched. TV remote didn't work, which we also reported. Grass around the outside was about 1 ft. tall. There was a group there for the weekend and seemed to get the best service. Coffee was like water and one of the women suggested we get coffee from the conference room and it was fine. We didn't even have napkins with our light breakfast. My husband spotted a stack of them by the HOT FOOD for "the group" and the guy at the desk told him the napkins were for the group !! He took 2 anyway. Won't stay there again.
Gary
2024 年 5 月に 3 泊滞在