オーロラ ハイランズ ホテル

「The room was not properly cleaned when we checked in. We reported the issue to the front desk, but instead of sending housekeeping, we were surprisingly handed a broom and dustpan and asked to clean it ourselves. I've stayed at many hotels over the years, and this was the first time I've experienced something like that. It was quite disappointing and not what I would expect from any hotel. On the positive side, the property appears to be fairly new. However, the amenities were below...

「Great area and location. Coffee shop in walking distance. Hotel was clean and quiet.」

「The room is clean and the staffs are kind. But, the room was little bit cold and the temperature does not increase to the sufficient degree during my short stay for 3-4 h.」

「The shower was plugged, had to have it cleared out. The microwave did not work, had to get it replaced. Both issues were dealt with right away. Staff was great, location was great, would definitely stay again....」

「設備も新しく　部屋の天井が高く　綺麗で　すごく良かったです。」

「My flight to denver was delayed 5hours more. Airport shuttle between this hotel and terminal is only one by hour. so my stay would be only 2hours. I decided to remain Jeppsen terminal and tried to cancel myreservation. but unable to contact hotel staff.so I asked Expedia to contact them.But they also did not contact hotel staff. Finally. nothing refunds.」

「Most beautiful environment, beautiful and very large rooms . Totally surprised by how pleasant and accommodation rooms and staff were.」

「Great room, renovated and well sized. The rest is just ok」

「rooms were decent size, balcony was a nice touch. bed pretty comfy. pool itself was nice, water temperature was good, area around pool was messy, food plates left on tables, tables dirty. on top of your room rate, breakfast was 22 bucks a person and 17 bucks a night to park your car. location was good, close to I25 and places to eat close by. seems like they nickel and dime you with the extras but maybe most places do that these days....」

「設備は若干古いが、スタッフは質問やお願いに丁寧に対応してくださった。 空港への送迎シャトルも問題なく利用できたため、総じて十分価格相当だと思う。」

「Stayed for 3 nights….room was spacious and really clean. Breakfast was honestly delicious.」

「The hallways were clean and the elevators were clean and roomy」

「I loved the restaurant's breakfast; the food quality was excellent.」

「夜間室内プ-ルに照明がついておらず暗かった。」

「I would say that this place pictures better than it was in person. The room was kind of dark and there was a definite smell. My husband thought that it was a cigarette smoke, but I’m not entirely sure. However, all of the rooms have non-smoking signs on them. The mattress was actually really comfortable, but it could use a better protector on it. Breakfast was fine. We didn’t have to use the shuttle. The staff was friendly.」