アサチーグ ポワント ホテル

「The bed was comfy. The pool area was fun for our daughter. The rest was not a great experience. The gentleman that checked us in mumbled to us, didn’t explain anything (the other employee next to him checking other guests in gave a friendly in depth explanation of everything). And when I asked him two questions he gave me a one word answer and rolled his eyes both times. We were placed on a floor entirely booked by grad students who threw a party on the entire third floor which was shut down by...

「Excellent stay. Very centrally located and clean. Friendly staff」

「Parking was awful if you are there for any type of event weekend. Spaces are 」

「No ac, dirty room, no hot water for hours. 」

「Very friendly staff. Great restaurant nearby. Good value. Walls are too thin.」

「Our room was clean and comfortable」

「The view was great.」

「Lots and lots and lots and lots and lots of children there. Our room was on the first floor facing the atrium. So a few of our perks were getting to listen to the children in the pool and the child above us having a river dance competition for a minimum of 5 hours at night time with an encore before 7am.」

「Shops and restaurants nearby」

「What an incredible weekend we were able to have because of this amazing resort! Thank you for being so kind to us from check in to check out. We were only able to stay one night but still were able to enjoy the water park after check out Til 3. Thank you again for being so wonderful! 」

「The property was clean and the staff polite and helpful. The breakfast included with your stay was surprisingly good. The carpet in the hallway on the 4 th floor where we stayed was a little lumpy possibly from water damage but the rest of the property was well kept and well managed. I definitely would recommend and would stay there again.」

「建物も整備され、清潔にされている印象です。安全性も問題ないです。ビーチまで道路一本はさみますが横断歩道が設置され全く問題を感じませんでした。また泊まりたいです。」

「I would like a full refund for my stay.... horrible conditions in the room, no hot water available, an abundance of mold, front desk was not very helpful. Have no idea who the manager is, was told my complaint would be added to the pile? I asked for a call, was told that he may call me the next day, as he was currently off. Well, it's been over a month, and no communication has been received. I would really like to get my money refunded and share some of the pictures of the condition of our...

「Room was very clean and housekeeping emptied the garbage and restocked towels everday」

「The room phone did not work. There were no dishes or silverware. The body wash soap in the bathroom was empty and never refilled ever. The sliding glass door was dirty because it is a thermal door made of 2 pieces of glass so that between the glass dirt streaked the glass on the inside which clouded the beautiful view of the ocean. The value was good and the staff was nice.」