10/10 (非常に良い)
William
家族旅行
2024 年 5 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved everything about the hotel. My wife and I were celebrating our wedding anniversary and we were also celebrating my sister's birthday. We had a lot of fun, pool was awesome and the hotel location is perfect. Only bad thing I have to say is that since the first day my wife and I entered our room, the room temperature was a little hot due to the a/c being off. We turned on the a/c unit before going out to enjoy ourselves and after coming back about 4 hours later we noticed the room still felt warm. The next morning I called the front desk and informed the gentleman who answered that the a/c was not cooling at all and was told that they were going to send someone right away, which no one came at all to fix it so the wife and I slept in a warm room for the days we stayed there. Still giving a 5 star because the hotel itself was very clean, cleaning lady was very friendly and did a great job cleaning the rooms. Check in was fast and smooth and was easy for my sister to travel around her wheelchair with no problems.
William
2024 年 5 月に 3 泊滞在