アローヘッド ホテル

「Due to bad weather I selected this hotel as a medium price ranged option. From my perspective the room was not well cleaned and had a foul odor like old cigarette smoke or just an old smell. I stayed for about an hour and the smell was too much. In that hour I experienced a raucous environment and loud plumbing. I let management know about the smell, but the manager did not seem particulalry concerned. It was a disappointing experience. 」

「Clean rooms, very nice staff. Very quiet area. Comfy beds. 」

「need update breakfast area 」

「Polite staff and clean hotel, but if you need to actually sleep, find somewhere else to stay. Cheap construction, clearly no sound insulation between floors. With the teenagers upstairs, it took multiple calls to the front desk to talk to them. Doors closing upstairs literally shook the beds. Also the fire alarm LED kept was so bright it could be seen even with your eyes closed. Hotel would be well served to separate into different guest-type sections.」

「Great place with friendly people 」

「Clean room, staff was very friendly & helpful. 」

「The bed was comfortable and I slept great. I did notice the floor had some dirt on it when I was walking around barefoot. 」

「Front desk staff, Connor, was extremely helpful and friendly.」

「Very clean, friendly staff」

「The staff was very unhelpful and attempted to charge us again even though the room had already been paid for. This resulted in over two hours of unnecessary delays before we were finally given access to the room. Additionally, the listing advertised wired internet; however, when we attempted to use it, it was not working. Instead of assisting us, the staff member simply gave us a phone number to call, which caused us to spend another hour trying to resolve the issue ourselves, which never ended...

「The hotel lobby is beautiful! The record players in each room and vinyls scattered around the hotel are a very unique touch! However, the king bed was much higher on the edges and forced you to move towards the middle of the bed which was sunken in. The coffee maker did not work well and when I made a cup of coffee it was full of grounds. We asked for a tea kettle to make hot water for tea and the front desk said it would be delivered but it never was. The shower head wasn’t great either. My...

「Yes」

「スタッフの方すべてが、外国人に対してとても親切に対応してくださいました。また、ホテルの朝食もおいしく、月～水の夕方にはハッピーアワーがあり、さらに近くには、歩いて食事に行ける場所がありと仕事で穂雲門しましたが、フォートコリンズでの時間を楽しませてもらいました。こちらのホテルに泊まるのは、今回が2回目ですが、毎回、安心しております。」