バー (施設内)

ディ ポート ファン クレーフ ホテルの口コミ

4 out of 5
ディ ポート ファン クレーフ ホテル
Nieuwezijds Voorburgwal 176-180, Amsterdam

口コミ

8.8

非常に良い

評価 10 - 1010 件の口コミ中 585 件が非常に良い" "
評価 8 - 1010 件の口コミ中 303 件が良い" "
評価 6 - 1010 件の口コミ中 71 件が普通" "
評価 4 - 1010 件の口コミ中 29 件が不満" "
評価 2 - 1010 件の口コミ中 22 件が非常に不満" "

9.0/10

清潔度

9.4/10

スタッフとサービス

8.6/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Satoko

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Satoko,How wonderful it is to learn that your recent stay at Hotel Die Port van Cleve was a pleasant one and that we were able to meet all your expectations. I hope you had time to visit our historic bar, De Blauwe Parade, where Heineken started their business and that you liked our location, right in the heart of Amsterdam and only 50 meters from Dam Square. Thank you for being our guest, and we all look forward to welcoming you again in the near future. Please feel free to tell your friends and family all about us. Warm regards, Lisa, Guest Relations

8/10 (良い)

SHINICHI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
観光に便利
観光に便利
2023 年 5 月に 4 泊滞在
Lisaからの返信 (投稿日 : 2023 年 6 月 12 日)
Dear Shinichi,I am delighted you chose to stay at Die Port van Cleve Hotel. It is great to know that you enjoyed our convenient location, right in the heart of Amsterdam and near to tourist attractions, the main shopping area and Dam Square. It was a pleasure to be of service to you and I look forward to having the opportunity of welcoming you again. Warm regards, Lisa, Guest Relations

8/10 (良い)

Takahiro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋が広く、綺麗で、駅からのアクセスも申し分ない
2019 年 12 月に 2 泊滞在

8/10 (良い)

ASUKA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 2 泊滞在

10/10 (非常に良い)

O、日本

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
歯ブラシとかのアメニティーがない
2019 年 11 月に 5 泊滞在

10/10 (非常に良い)

Mon、日本

家族旅行
良かった点 : 清潔度、スタッフとサービス
バスタブがないお部屋でしたが、初日に伝えると翌日からお部屋を変えてくれました。嬉しかったです。
2019 年 9 月に 7 泊滞在

8/10 (良い)

宿泊されたお客様

出張, グループ旅行
良かった点 : 清潔度
チェックイン時間を2時間過ぎていたけど、まだお部屋の準備ができていませんでした。ロビーで待たされました。それ以外はとても快適でした。
2019 年 8 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2019 年 8 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 施設のコンディションと設備
バスルームやバスタブに髪の毛が付いていて気持ち悪かった。 予約後に、ホテルからwifi が使えないとメールが来たが、ホテルを選ぶ段階では、その事が記されていなかった。 ロケーションは中央駅からトラムでも徒歩でも行けるくらい近く、また、ダム広場、マダムタッソー館、王宮などがあり、最高。
2019 年 8 月に 3 泊滞在

10/10 (非常に良い)

KYOKO

良かった点 : 清潔度、スタッフとサービス
ライトアップ
ライトアップがキレイなホテル
2019 年 8 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
立地がとてもよい。トラム駅も近く移動に便利です。近くにスーパー、飲食店も多数あり食べ物には困らないです。
2019 年 8 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2019 年 8 月に 3 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
海外の4つ星を楽しみにしていましたが…。
2019 年 8 月に 5 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
2019 年 7 月に 7 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
素晴らしいロケーション
立地は素晴らしく、どこに行くにも便利でした。
2019 年 6 月に 2 泊滞在

10/10 (非常に良い)

Jackie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The area is a a little dirty but the hotel was really good! Staff was friendly. Room was a bit small but had everything we needed and a lovely coffee station plus two bottles of water waiting for us.
2024 年 5 月に 2 泊滞在
Lisaからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Jackie,Thank you for reviewing your visit to Hotel Die Port van Cleve. I am pleased that you had a comfortable stay in your cosy room and found our team to be friendly and helpful. We are located just right in the centre of Amsterdam and just off Dam Square and many tourists pass our area. Rest assured, the city of Amsterdam's cleaning team is doing their best to keep the streets tidy, but it can be a challenge. It was a pleasure to be of service to you, and I hope it won’t be long before we can welcome you again. Warm regards, Lisa, Guest Relations

6/10 (普通)

Knut

家族旅行
良かった点 : 清潔度、スタッフとサービス
Sehr gute Lage im Zentrum von Amsterdam. Zimmer sehr klein, kein Schrank sondern eine offene Kleiderstange. Die Betten extrem hoch mit 2 Matratzen übereinander, die aber nicht seitlich gehalten werden. unruhigen Schläfern droht der Abgang. Das während unseres Aufenthalts der Kühlschrank stinkend seinen Geist aufgab würde ich nicht dem Hotel anlasten zumal sofort für Abhilfe gesorgt wurde.
2024 年 5 月に 5 泊滞在
Lisaからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Knut,Thank you for taking the time to review your recent visit to Hotel Die Port van Cleve. I am pleased that you liked our location, right in the centre of Amsterdam. I am sorry to see that your fridge stopped working during your stay, but I am glad that you reported it to our team and the issue was resolved shorty after. Please note that we do have larger rooms available, which might be more comfortable during your next visit. I greatly appreciate your valuable feedback, and I hope to have the opportunity to welcome you again in the near future. Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

BARBARA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 5 泊滞在
Lisaからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Barbara,We strive to make our guests feel comfortable and enjoy every minute they spend at Hotel Die Port van Cleve, so we are delighted to see you had a comfortable stay with us and rewarded it with a perfect 5-star rating. I trust you liked our location, right in the centre of Amsterdam and only a few minutes' walk from Dam Square, and I hope you had time to partake in our delicious breakfast buffet. Thank you for taking the time to rate your experience, and we hope it won't be long before we have the pleasure of welcoming you back! Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

thomas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
location was right in front of Dam square and east to walk to any of the main sites. Please watch out for bikes and motorcycles mopeds they are very aggressive and retain "right of way"
2024 年 5 月に 4 泊滞在
Die Port van Cleve からの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Thomas,Thank you for taking time to write this review and for positive comment regarding our outstanding location.It's also great that you decided to share some safety tooltips, it's highly appreciated!If the next stop in your journey will be Amsterdam again, we hope to welcoming you again as our guest.Best regards,Pawel,Team Die Port van Cleve

10/10 (非常に良い)

Doris

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ich hatte ein Zimmer in den Innenhof und es gibt einen Punkt Abzug für die hörbare Lüftung. Jedoch würde ich das Zimmer wieder nehmen.
2024 年 5 月に 3 泊滞在
Die Port van Cleveからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Doris,Thank you for your recent stay at Die Port van Clave and for sharing this positive feedback, we really appreciate that.If the future brings you back to Amsterdam, we hope to welcome you again as our guest!Best regards,Pawel, Team Die Port van Cleve

10/10 (非常に良い)

Marisol

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
María is a very wonderful human being respectful, happy as the sunchine, very knowledgeable, very friendly and she care about her clients. I highly recommend this cozy hotel
2024 年 5 月に 3 泊滞在
Lisaからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Marisol,How wonderful it is to learn that you had a comfortable experience at Hotel Die Port van Cleve, and that the attentive service Maria provided made your stay even better. I am sure that your kind words will put a smile on her face. Thank you for your recommendation, and we all look forward to welcoming you again in the near future, when your travel plans take you back to central Amsterdam. Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

Elena

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location. Quiet rooms. I liked it.
2024 年 5 月に 3 泊滞在
Lisaからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Elena,How wonderful it is to learn that your recent experience at Hotel Die Port van Cleve was a pleasant one and that you had a comfortable stay in your quiet room. I am happy that you liked our location, right in the historic heart of Amsterdam and just a few minutes walk from Dam Square. Thank you for choosing our hotel, I realize you had many other options in our area, and on behalf of our entire team, we hope it won’t be long before we can welcome you again. Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

Lilnda、Blacksburg

良かった点 : 清潔度
2024 年 4 月に 2 泊滞在
Lisaからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Lilnda,It is always a great pleasure to learn that a guest awarded their stay at Hotel Die Port van Cleve with a perfect 5-star rating. This means that you had a wonderful experience at our hotel. I trust you liked our location, right in the heart of Amsterdam, and I hope you had time to enjoy a drink in our historic bar, De Blauwe Parade. Thank you for being our guest, and we all look forward to welcoming you again soon. I would be grateful if you would tell your friends and family all about us.Warm regards, Lisa, Guest Relations

6/10 (普通)

Janelle、Scottsdale

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 5 泊滞在
Lisaからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Janelle,Thank you for taking the time to review your visit to Hotel Die Port van Cleve. I am pleased that, overall, you had a comfortable experience at our hotel and I trust you liked our location, right in the historic heart of Amsterdam. As we use our reviews as a learning tool, I would love to know what we can improve to make your next visit even better. It was a pleasure to be of service to you, and I hope to have the opportunity to welcome you again when your travel plans take you back to our area.Warm regards, Lisa, Guest Relations

8/10 (良い)

Mellissa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It’s excellent location. The staff are lovely. However, for the price and the size of the rooms they could have given you breakfast. The tax upon arrival was almost 400.euros for 4 persons. But it was a good location and safe.
2024 年 4 月に 6 泊滞在
Lisaからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Mellissa,Thank you for taking the time to review your visit to Hotel Die Port van Cleve. I am pleased you found our team to be friendly and helpful and enjoyed our central location, right behind the Royal Palace. However, I am sorry to inform you the taxes are beyond our control and a legal requirement. We are not allowed to add them to the room rate. We offer a discount on our breakfast when it is booked in advance. My apologies for any inconvenience this may have caused, and I hope to have the chance to welcome you again when your travel plans take you back to Amsterdam. Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

Mary、Covington

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Recommend highly! Great location for walking around!
2024 年 4 月に 4 泊滞在
Lisaからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Mary,Thank you for sharing your fabulous review following your visit to Hotel Die Port van Cleve on this platform! I am thrilled to see that you enjoyed our location, right in the historic heart of Amsterdam and only 50 metres from Dam Square. Many hotspots, like the Anne Frank House and the world-famous canals, are within walking distance and public transport stops in front of our hotel. It was a great pleasure to be of service to you, and we all hope it won't be long before you come to stay with us again. Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

Kayla

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff! Comfortable beds
2024 年 4 月に 6 泊滞在
Lisaからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Kayla,I am delighted to see that your visit to Hotel Die Port van Cleve was as comfortable as you had hoped. It is wonderful that our comfortable beds and the friendly service our dedicated team provided, impressed you. I trust you liked our location, right in the centre of Amsterdam and only a few minutes walk from Dam Square. Thank you for sharing your valuable feedback, and I hope it won't be long before we can welcome you again. Please don't hesitate to recommend us to your friends and family.Warm regards, Lisa, Guest Relations

8/10 (良い)

Elinor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was wonderful. The room itself was tiny and dark, but the bed was comfortable
2024 年 4 月に 3 泊滞在
Lisaからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Elinor,Thank you for taking the time to review your visit to Hotel Die Port van Cleve. I am delighted to see that you fully enjoyed the service our attentive team provided, and that you found the bed to be comfortable. However, I am sorry that the room was a little too dark for your liking. I will discuss this matter internally so that we can try to resolve it. My apologies for any inconvenience this may have caused you, and I look forward to welcoming you again when your travel plans take you back to Amsterdam. Warm regards, Lisa, Guest Relations

8/10 (良い)

Christine、Milton

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location, location, location! Very convenient for transportation, walkability (just watch for bicycles in Amsterdam), dining, sights & shopping. Only thing missing is a cupboard & drawers in the spacious room. Large windowsills came in handy. Staff extremely friendly & helpful & onsite restaurant is convenient.
2024 年 4 月に 7 泊滞在
Lisaからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Christine,Thank you for reviewing your visit to Hotel Die Port van Cleve. I am thrilled that you liked our convenient location, right in the historic heart of Amsterdam and only a few minutes walk from Dam Square. Many attractions, interesting shops and cosy restaurants are close by, making us the perfect spot from which to explore the city. Furthermore, I am pleased to hear that you found our team to be extremely friendly and helpful. I appreciate your comment regarding the storage space and will address it internally. It was a pleasure to be of service to you, and I look forward to welcoming you again soon.Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

Bridget

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property has perfect location to all the tourist places, Hotel room is very clean and great breakfast.
2024 年 4 月に 6 泊滞在
Lisaからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Bridget,It is always a pleasure to read a review such as yours! I am happy to see that you appreciated our cleaning protocol and enjoyed the delicious and varied breakfast we serve. Our central location, just off Dam Square and close to many attractions Amsterdam has to offer, makes it very convenient indeed. Thank you for choosing our hotel, I realize you had many other options, and I hope to welcome you again in the near future. In the meantime, please feel free to tell your friends and family all about us! Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

Carly Helen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff were exceptional helped us if we needed it. Only down side to this was my mattress kept sliding when i turned over nearly ended up on the floor but it was super comfortable
2024 年 4 月に 3 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Carly,Thank you for choosing Hotel Die Port van Cleve during your visit to Amsterdam. I am thrilled that our team went above and beyond to ensure all your needs were met, and I trust you enjoyed our central location, just off Dam Square. However, I am sorry to read your remark concerning the mattress. I will discuss this matter internally to see how we can resolve this. My apologies for any inconvenience this may have caused you, and I hope to have the opportunity to welcome you again in the near future. Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

Aaron

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is in an amazing location. We were always within walking distance of anywhere we wanted to visit. It is a beautiful building inside and out, and the staff were friendly and outgoing. It was an excellent stay.
2024 年 4 月に 4 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Aaron,Thank you for sharing your fabulous review on following your visit to Hotel Die Port van Cleve on this platform. I am pleased to hear that you appreciated the design of our historic hotel and that you found our team friendly and outgoing. Our location, right behind the Royal Palace and close to many interesting sites, like the Hermitage Museum and the Anne Frank House, makes us an ideal place from where to explore Amsterdam. It was a great honour to be of service to you, and we all hope it won’t be long before we can welcome you back. Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

Douglas、Scottsdale

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect location. Easy tram accesss. Also close to the train station, museums, riverboat docks, and downtown attractions
2024 年 4 月に 2 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Douglas,Let me start by thanking you for taking the time to review your visit to Hotel Die Port van Cleve. It is wonderful to see that our location, right in the historic heart of Amsterdam, impressed you. Many attractions, like Dam Square and the world-famous canals, are only a few minutes’ walk away and public transport stops right in front of the hotel, making us the ideal spot to explore the city. It was a great pleasure to welcome you as our guest, and I hope it won’t be long before you will visit us again. Please remember to tell your friends and family all about us. Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

Rosemary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Rosemary,Thank you for rating your recent visit to Hotel Die Port van Cleve. Getting a perfect 5/5 score means that all your needs were met, and you had a comfortable experience at our hotel. I trust you liked our location, right in the centre of Amsterdam and just off Dam Square. It was a great pleasure to welcome you as our guest, and we all hope it won't be long before you visit us again. In the meantime, please remember to tell your friends and family all about us. Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

Richard

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice & friendly
2024 年 4 月に 3 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Richard,How wonderful it is to see that your recent visit to Hotel Die Port van Cleve was a pleasant one, and that you had a comfortable experience at our hotel. I am thrilled that you found our team to be friendly. They work hard to ensure that our guests’ needs are met, and it is encouraging to see them succeed. I trust you liked our location, right behind the Royal Palace and close to many attractions and public transport. Thank you for being our guest, and I hope to welcome you again when your plans take you back to central Amsterdam. Warm regards, Lisa, Guest Relations

8/10 (良い)

Kristin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was excellent, specifically Reception and Ercan Meindert. The stairs are very steep and the few steps outside our room were very small and potentially dangerous. The room was great; very clean and location was great.
2024 年 4 月に 4 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Kristin,Thank you for choosing Hotel Die Port van Cleve and for writing a review. I am thrilled that you had a comfortable stay in your clean room and appreciated the excellent service our team, especially Ercan and Meindert, provided, and our location, just off Dam Square and close to many attractions. The drawback of an historic city centre hotel is that there are some steep, narrow stairs, which Amsterdam is renowned for. I apologise for any inconvenience this may have caused you, and I hope to have the opportunity to welcome you again. Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location was great. Walkable to everything.
2024 年 3 月に 4 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear James,Thank you for taking the time to review your recent visit to Hotel Die Port van Cleve. I am delighted that you liked our location, right in the historic heart of Amsterdam and just a few minutes walk from Dam Square and close to interesting sites like the Jordaan District, cosy restaurants and public transport. It was a great pleasure to be of service to you, and I hope it won’t be long before you come to visit us again. In the meantime, please remember to tell your friends and family all about us. Warm regards, Lisa, Guest Relations

6/10 (普通)

ANGELO

カップルで旅行
Ottima posizione, la camera Queen è buia ha solo una finestrella è non ci sono abbastanza luci interne, tv obsoleta.
2024 年 4 月に 4 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Angelo,Thank you for taking the time to review your stay at Hotel Die Port van Cleve. I am happy that you appreciated our central location, only a few minutes walk from Dam Square, public transport and interesting shops. However, I am sorry that the room was a little too dark for your liking and that the TV was not as new as you had hoped. It is always useful to hear a guest’s viewpoint, and I will discuss these issues internally to ensure improvement. It was a pleasure to welcome you as our guest, and I hope it won’t be long before your next visit. Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Paul,It is always an honour when a guest rewards their stay at Hotel Die Port van Cleve with a prefect 5-star rating. This means that you had a wonderful experience at our hotel and that we were able to meet all your needs. This is exactly what we love to hear. I trust you liked our central location, right behind the Royal Palace and close to many attractions like the Anne Frank House. Thank you for being our guest, and I hope to be able to welcome you again when your plans take you back to Amsterdam. Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

LIZMARIE

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel con muy buena localización y empleados muy amables. La habitación no es muy grande pero la cama es super comoda. Tiene un restaurante donde cocinan divino y con unos camareros expectaculares. También tiene un anexo a un bar antiguo muy agradable.
2024 年 4 月に 3 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Lizmarie,Thank you for your fabulous review of Hotel Die Port van Cleve! I am delighted that you enjoyed our convenient location, right in the heart of Amsterdam and only a few minutes' walk from Dam Square, and that you found the bed to be super comfortable and our team to be friendly and helpful. It's wonderful that you had a fantastic dining experience at our renowned restaurant Hulscher's and enjoyed the service from our spectacular waiters, and appreciated our charming historic bar, De Blauwe Parade. It was a pleasure to welcome you as our guest, and we all hope it won't be long before we can welcome you again. Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

Lucy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
We had treated ourselves to something upmarket and were not disappointed. Enjoyed fabulous atmospheric restaurant and bar and helpful staff Ercan and Karim.
2024 年 4 月に 3 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Lucy,Thank you for your fabulous review of Hotel Die Port van Cleve! I am delighted to hear that you enjoyed our convenient location, right in the heart of Amsterdam and only a few minutes' walk from Dam Square, and found the bed to be super comfortable and our team to be friendly and helpful. It's wonderful that you had a fantastic dining experience at our renowned restaurant Hulscher's and enjoyed the service from our spectacular waiters, and appreciated our charming historic bar, De Blauwe Parade. It was a pleasure to welcome you as our guest, and we all hope it won't be long before we can welcome you again. Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

Brooke

2024 年 4 月に 3 泊滞在
Lisaからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Brooke,Thank you for choosing Hotel Die Port van Cleve during your visit to Amsterdam. I am thrilled to see that you had a comfortable experience at our hotel and that we were able to meet all your expectations. I trust you liked our central location, just off Dam Square, and I hope you had time to visit our cosy bar, De Blauwe Parade. It was a great pleasure to be of service to you, and I look forward to welcoming you again in the near future. Please don't forget to tell your friends and family about us.Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

William

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful hotel in vintage buildings across street for the Royal Palace. Great staff, wonderful bar and food. Highly recommend if you want an alternative to a huge chain hotel.
2024 年 4 月に 3 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear William,I'm thrilled to hear that you had such a wonderful experience at Hotel Die Port van Cleve! Thank you for your glowing review and for highlighting our historic building, cosy bar, and renowned restaurant. It's fantastic to know that you found our central location across from the Royal Palace to be convenient and that our the attentive service we provided added value to your visit. Your perfect rating of 10 out of 10 and your recommendation mean a lot to us. On behalf of our entire team, we look forward to welcoming you back and providing you with another exceptional stay whenever you're in Amsterdam again!Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

wesley s

2024 年 4 月に 6 泊滞在
Lisaからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Wesley,Let me start by thanking you for choosing the Hotel Die Port van Cleve. On behalf of our entire team, we are delighted you enjoyed your stay with us. Thank you for giving this a generous 5-star. It means that we are on track, which is very motivating indeed. We hope you will visit us again soon, and we trust you will share this positive experience with your friends and family. Until next time!   Warm regards, Lisa, Guest Relations

8/10 (良い)

Taehyun

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
overall was good, and they have nice restaurant, and fantastic location. Since I stayed only one night, they provided a room in downstairs ( which key was not working) and moved to the upstairs (but very corner) so WIFI was not working, so need to reboot the router. Room was smaller than what displayed in the picture, but understood about European style. All staffs were very nice, friendly, and tried to accommodate request.
2024 年 4 月に 1 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Taehyun,Thank you for your honest review. I am pleased that you had a comfortable stay at Hotel Die Port van Cleve, and appreciated our helpful and friendly team and our central location, only 50 meters from Dam Square. However, I am sorry that you had to move to a different room due to the key malfunctioning, and that your new accommodation appeared smaller than expected. The drawback of a historic city centre hotel in Amsterdam is that the rooms might be smaller than the modern traveller is used to. My apologies for any inconvenience you may have experienced, and I hope to have the opportunity to welcome you again. Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

John

良かった点 : 施設のコンディションと設備
Really great staff.
2024 年 4 月に 2 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear John,Thank you for sharing your fabulous review on this platform. I am delighted to see that you had a comfortable stay with us at Hotel Die Port van Cleve, and that the attentive service our dedicated team provided added value to your experience. I trust you liked our location right in the historic centre of Amsterdam and only a few minutes' walk from Dam Square. It was a pleasure to welcome you as our guest, and I am looking forward to your next visit. I would greatly appreciate it if you would recommend this to your friends and family. Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

Jessie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room was amazing and the location is perfect
2024 年 4 月に 5 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Jessie,I am delighted that you had a pleasant stay at Hotel Die Port van Cleve, enjoyed your comfortable room, and appreciated our convenient location in the heart of Amsterdam, and just a few minutes' walk from Dam Square. Many hotspots, like the Anne Frank House, the interesting Jordaan district and public transport are nearby. Thank you for your valuable feedback, and we all hope it won't be long before you come and see us again. Please remember to tell your friends and family all about us, as we would love to welcome them to our hotel when their travel plans take them to our area.Warm regards, Lisa, Guest Relations

8/10 (良い)

Kim

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Small but comfortable room
2024 年 4 月に 3 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Kim,Thank you for taking the time to review your recent visit to Hotel Die Port van Cleve. I am pleased that, overall, you had a pleasant experience at our hotel. The drawback of staying in an historic city centre hotel in Amsterdam is that the rooms may be smaller than the modern traveller is used to. Having said that, please note that we do have larger rooms available, which may be more comfortable during your next stay. It was a great pleasure to be of service to you, and on behalf of our entire team forward to welcoming you again in the near future. Warm regards, Lisa, Guest Relations

10/10 (非常に良い)

Amanda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property with an amazing history!
2024 年 4 月に 1 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Amanda,Thank you for sharing your fabulous review following your visit to Hotel Die Port van Cleve on this platform. I am delighted that you appreciated our beautiful historic, yet modern, hotel, and I hope you had time to visit our cosy bar, De Blauwe Parade, where Heineken started their business. I trust you liked our central location, only a few minutes walk from Dam Square and close to many attractions, like the Anne Frank House, the main shopping area and public transport. It was a great pleasure to be of service to you, and I hope to see you again when your plans take you back to Amsterdam. Warm regards, Lisa, Guest Relations