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「We had a quiet stay. Every member of the staff we encountered were friendly and helpful.」

「Clean 」

「Aging facility and maintenance seem to be lagging. Split unit was not heating despite a request to the front desk. Found that the bathroom sink spout was loose. TV is old with no access to the usual streaming sites. Next to the elevators was a number a garbage bags left by the maintenance(?) staff.」

「paid for the room in full, but the experience was very disappointing. When I checked in, there were no towels in the room and no shampoo provided. The breakfast was also very poor. On the second day, I was locked out of my room because my key card stopped working, which caused a major inconvenience. For the price I paid, I expected much better service and accommodations. I would appreciate an explanation and appropriate compensation for these issues.」

「Breakfast」

「It is a little bit far away from Chicago down town but the room was clean and convenient if you have a long stay because they have free breakfast and laundry, fitness center and so on and so forth. 」